Resources
Latest posts
GDPR’s impact on customer loyalty in Europe
Since its implementation in 2018, the GDPR has transformed how European companies
7 ways to improve customer service in banking in 2024
In a context where startups like Wise, TradeIn, and Revolut are showing
How does on-site logistics improve the final customer experience?
The logistics and freight sector in France is expanding rapidly, with projections
Copilot 2.0: Your virtual consultant
Copilot upgrades Just think of the dozens, if not hundreds, of repetitive
Version 3.12.0: Text Analysis now more powerful than ever
Feedier’s latest update brings two distinct and significant improvements to your dashboard.
Version 3.10.0 – Eureka AI is live
What is Eureka AI? Eureka AI revolutionizes data management by integrating real-time
What is Customer Intelligence? A complete guide
In today’s fast world, using AI to identify problems in real-time quickly
Automating customer satisfaction measurement in logistics
In the logistics sector, challenges abound: inventory management, optimizing delivery times, order
Stay tuned with our newsletter.
Listen in for new content and news from Feedier - follow us on Linkedin or join our newsletter.
No worries, we don’t spam your inbox.
Make Customer Intelligence
your next Competitive Advantage
MORE TO READ
Filter by
Detect weak signals in customer journeys using AI
Dive into the fascinating world of weak signals and their impact on the customer experience, where artificial intelligence plays a crucial role: these subtle indicators can reveal emerging changes and latent issues, essential elements to
End of annual barometers: Towards a transformation of the Customer Experience
In a world where the pace of market evolution and consumer expectations has never been so volatile, understanding and enhancing the customer experience emerge as crucial levers for business growth. Once dominated by annual satisfaction
What is NPS? The complete guide
Created in 2003 by Fred Reichheld in his article “The One Number You Need to Grow“, published in the prestigious Harvard Business Review, the Net Promoter Score (NPS) celebrated its 20th birthday last year. Today,
Feedier 3.0.0: Reports more powerful than ever
Over the last few months, our team has invested significant resources in improving one of the key modules of our platform: Reports. We are pleased to announce the latest version of the Reports module. This