All-in-one Feedback Management

Feedier is a highly flexible solution to understand and improve experiences at any scale and in real-time.

Collect and Organize

Disconnected feedback wastes a lot of time.
Unify feedback in one place.

1.Create Interactive Surveys

A playful survey builder that supports multi-language, conditions, 15+ questions types & custom branding.

2.Send SMS & Emails Campaigns

Create and schedule email or sms campaigns in minutes.

3.Capture Digital Feedback

An easy-to-use widget to gather feedback at key moments of your user journeys.

4.Organize with Context

Connect your business intelligence tools (CRM, ERP, etc.) to automatically bring context to your feedback data.

5.Organize across touchpoints

Journey mapping lets you quickly organize feedback by touchpoint to detect improvement opportunities.

6.Organize per Team

Clusters allow you to organize surveys, feedback and workflows based on the teams that most need them.

Collect and Organize

Analyze and Share

Data is complex and difficult to read. Get intelligent reports that are simple to understand and share.

1.Analytics Suite

Save countless hours of manual analysis with intuitive charts and compelling insights.

2.Text Analytics

Analyze any kind of text feedback and uncover qualitative insights through Machine learning technology.

3.Geographical Explorer

Visualize feedback from locations and personalize Feedier Graphica Explorer's map details (level, precision) for every team.

4.Dashboards

Empower teams with dedicated team dashboards that align privacy and team performance while giving management a global view.

5.Live Feed

A real-time feedback feed that give you a constant flow of the voice-of-the-customer straight to your team.

6.Stories

Use Stories to segment feedback into precise cohorts that can be quickly analyzed, owned by a specific team and monitored in real-time.

Analyze and Share

Own and Improve

There's no point in collecting feedback if you don't act. Feedier delivers bespoke intelligence to the right team.

1.Case Management

Close the loop faster with a detailed report of every single feedback signal collected in Feedier.

2.Action Workflow

An action workflow that triggers live alerts to the right person using tools your team use every day (Trello, Slack, MS Teams, Jira, Asana, etc.).

3.Customer Success

Automatically create account-specific reports that your CS teams can use to monitor key account's satisfaction and needs over time.

4.Ownership Funnel

Deliver excellence across the user experience by measuring time taken to close-the-loop once feedback is received.

5.Account Management

Manage your teams access to the platform. Choose between 4 different user roles to maintain privacy.

Own and Improve

Feedier is a new way to understand & improve experiences

Security & Privacy

GDPR compliance, encrypted backups, quarterly audited and our team can provide NDA and DPA documents on demand.

Easy to Deploy

Get started in hours. Not months. Get started with your existing data and touch-points to improve experience today.

Adapted to Your Complexity

Bespoke technology that is customized to your needs and comes Feedier's team expertise and services.

Feedier is a leader in Enterprise Feedback Management on G2
StarStarStarStarStarRated 4.78/5
500kFeedback Analyzed
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Quarterly audited for full compliance and data security