The all-in-one feedback management platform
Feedier is the most flexible solution to understand and improve experiences at any scale and in real-time.
Collect and organize feedback
Disconnected feedback wastes a lot of time.
Unify feedback in one place.
Create Interactive Surveys
A playful survey builder that supports multi-language, conditions, 15+ questions types & custom branding.
Send SMS & Emails Campaigns
Create and schedule email or sms campaigns in minutes.
Capture Digital Feedback
An easy-to-use widget to gather feedback at key moments of your user journeys.
Organize with Context
Connect your business intelligence tools (CRM, ERP, etc.) to automatically bring context to your feedback data.
Organize across touchpoints
Journey mapping lets you quickly organize feedback by touchpoint to detect improvement opportunities.
Organize per Team
Clusters allow you to organize surveys, feedback and workflows based on the teams that most need them.
Analyze and share insights
Data is complex and difficult to read. Get intelligent reports that are simple to understand and share.
Save countless hours of manual analysis with intuitive charts and compelling insights.
Analyze any kind of text feedback and uncover qualitative insights through Machine learning technology.
Visualize feedback from locations and personalize Feedier geographical heatmap report details for every team.
Empower teams with dedicated team dashboards that align privacy and team performance while giving management a global view.
A real-time feedback feed that give you a constant flow of the voice-of-the-customer straight to your team.
Use Stories to segment feedback into precise cohorts that can be quickly analyzed, owned by a specific team and monitored in real-time.
Own and improve experiences
There's no point in collecting feedback if you don't act. Feedier delivers bespoke intelligence to the right team.
Individual Feedback Report
Close the loop faster with a detailed report of every single feedback signal collected in Feedier.
An action workflow that triggers live alerts to the right person with tools your team use every day (Trello, Slack, MS Teams, Jira, Asana, etc.).
Automatically create account-specific reports that your CS teams can use to monitor key account's satisfaction and needs over time.
Deliver excellence across the user experience by measuring time taken to close-the-loop once feedback is received.
Manage your teams access to the platform. Choose between 4 different user roles to maintain privacy.