Feedback management intelligence

Optimize your feedback management strategy with data driven solutions. Create campaigns, integrate data, analyze effectively and empower your teams for effective feedback management.

+90%

increase in high
quality feedback

-30%

decrease in negative
feedback resolution time

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Streamline feedback management
for enhanced customer insights

  • Create feedback campaigns with a variety of question types (including switch, scale, choice, images, slider, satisfaction tables, etc.) to boost response rates.

  • Use multiple distribution channels (link, SMS, email, web in-app widget, QR codes, and integrated forms) to collect the maximum of feedback.

  • Seamlessly integrate existing feedback from various sources such as Trustpilot, Google Reviews, and CSV file imports into the Feedier platform.

  • Leverage customer intelligence by correlating feedback with business data, empowering informed decision-making.

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Enhance customer understanding through
business data integration

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Gain comprehensive insights into customer interactions and develop a deep understanding of their journeys.

Generate real-time reports that can be shared with teams, enabling data-driven decision-making and democratizing feedback management within your company.

Harness the power of AI
in feedback management

  • Customize feedback management by applying filters based on specific criteria to improve satisfaction and reduce churn.

  • Personalize your dashboard with key performance indicators (KPIs) to optimize business strategies in real time using customer feedback.

  • Identify essential keywords in customer feedback and gauge customer sentiment through NLP sentiment analysis.

  • Gain valuable insights and actionable recommendations through industry-specific adaptive text analysis powered by Artificial Intelligence (AI).

Unlock the Potential of Feedback Management
Request a Feedier Demo Today!

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