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Use Case - Ecommerce & Retail

Helping Ecommerce & retail companies transform faster

Accelerate transformation in Ecommerce and retail with Feedier. Our solutions provide real-time insights and actionable data to enhance customer experiences and drive growth.

Our solutions

Customer Intelligence empowers your team to transform existing customer data into a competitive advantage.

eCommerce Experience

Capture visitor feedback at key moments of their journey—during search, cart, post-purchase, refund, and more. Automatically identify improvement opportunities and issues at scale. Feedier integrates seamlessly with your Tag Manager system for quick integration and unified data.

Marketing Insights

Identify trends in your customer journeys like never before with Feedier. Our platform centralizes every record of customer feedback, connects it with your CRM solution, and identifies anomalies, trends, and opportunities. This ensures your marketing efforts are focused on the right customer segments.


Ensure that every Proof of Concept (PoC) you run significantly impacts the customer experience with Feedier. Our agile platform allows you to measure customer experience during the PoC and quickly build reports to present results and CX impacts to your team.

Empower store managers

Feedier doesn't handle direct communication between your store teams and clients, but it provides an accurate, intelligent, and real-time view of their experience. Empower your store teams with regular reports that compile CX surveys, store reviews, and business insights.

Save your team
hundreds of hours per month


Next generation text insights


Time consuming tasks


Action plans creation


Advanced reports in minutes

Why Feedier?

The voice of your customers,
as a driver of sustainable growth

Take your team to the next level with Feedier

Traditional CX/VoC
Manual analysis

Standard CX dashboards

Generic text analysis

Manual action plans

24-month ROI

Expensive integration cycles

24/7/365 insights detection

Consultant level reports

Tailored text insights

AI-driven action plans

6-month ROI

No-code integration builder