Take better decisions with analysis of your centralized feedback

The Intuitive feedback
solution to improve experiences

Listen, analyze and convert feedback data into actionable insights that drive satisfaction, retention and quantifiable business results.

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Feedier’s Business Experience (BX) Management platform will centralize silos of feedback data and turn them into actionable insights and improve experiences.

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Feedier the agile Feedback solution for complex organizations
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Close the Loop
from listening to improving

Close the Loop
from listening to improving

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Improve your processes from listening to the Voice of the Customer to improving the end customer experience, in order to turn unified feedback data into a competitive advantage.

Centralize all your feedback sources in one place

Get an intuitive BI designed for operational teams

Turn your feedback data into Operational Excellence

Get our Q1 2023 Product Presentation

Intelligent solution
generating ROI in days, not years

Capture structured & unstructured feedback

Capture Structured & Unstructured Feedback

Develop in-depth, interactive surveys to increase participation and response rates and better capture responses at key times.

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Tag & organize feedback data

Tag & Organize Feedback Data

Leverage Feedier's technology to relate directly feedback data to your business KPIs (sales, operations, etc.). Feedier helps save you countless hours of structuring feedback data manually.

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Identify bad experiences

Identify Bad Experiences

Data is both complicated and difficult to interpret. Feedier provides highly analytical reports that can be easily shared and understood by everyone in the company.

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Act in the moment

Act in the Moment

Feedier provides accurate intelligence to the appropriate team through their standard business tools (CRM, Jira, Trello, etc.).

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Get the edge on the Business Experience

Get the edge
on the Business Experience

Democratize your end-customer experience across your organization. Emphasize the human needs of your customers and employees around a specific purpose.

Learn about Business Experience
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‘‘Feedier has helped us in a major way in getting B2C feedback from our restaurants across the country. By collecting key attribute data, we were able to focus on the locations that needed the most support while having the opportunity to contact the customer in real-time whenever a poor review is given.’’

Restaurant Associates Limited

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‘‘We wanted an easy to use solution to collect and share the feedback we asked our clients. With Feedier, we have found a team that takes care of our needs and introduces the features that enable powerful experience sharing and insights explorations.’’

Christophe Hermant
Customer Experience Leader, Projexion

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‘‘We successfully deployed 12 digital missions to engage with residents of our newly constructed areas. Feedier forms are the only ones to deliver real data-intelligence so our team can improve our end-customers’ life.’’

Miguel Angel Rincon
Head of Insights, Constructora Bolivar

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‘‘I have been impressed by the number of feedbacks we collected thanks to Feedier’s widget in a very limited time! The tool is super efficient and effortless to implement thanks to their dynamic web widget. The dashboard allows you to set up surveys, displays, and parameters without requiring any code! It also facilitates analysis and enhances results sharing with the whole team. Feedier is definitely an absolute solution we couldn’t do without today.’’

Eddy Billard
Head of UI/UX Design, Decathlon Activités

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‘‘Feedier has played a critical role in identifying our strengths and areas for improvement from a client experience perspective, as well as evaluating our brand both internally and externally.
Feedier has given us actionable insights, all in real- time, to help us improve our client experience and also shape and build our firm’s brand in the future.’’

Matthew Walker
Marketing & Communications Adviser, Barry.Nilsson.Lawyers

Feedback analyzed every year

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Quarterly audited for full compliance and data security

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