Have a 360° vision of your customer journey

Gain in-depth customer insights with Feedier’s Voice of Customer data reporting. Our advanced platform lets you track, analyze, and share feedback results in real-time to improve your business.

customized reports

+4Hrs

per day saved by
automating manual reporting

-55%

reduction in dissatisfaction
with real-time reports

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Access personalized reports with
Feedier’s Voice of Customer data reporting

Unlock the full potential of your customer feedback with Feedier’s Voice of Customer data reporting:

  • Create a pre-filled report to sum up all your feedback instantly, or a blank one to create a report from scratch with your relevant data using Feedier’s graphs.

  • Apply filters to your search to better spot pain points and improve data analysis.

  • Download live reports in PDF or view them directly on the platform, with saved reports updated in real-time.

  • Share your report securely using a public link or embed it directly into your internal platform. Gain valuable insights into your customer feedback and drive meaningful improvements to your business.

feedier dashboard automated feedback reports

Compare your data with the benchmarking report

Get a clear view of your overall customer satisfaction with Feedier’s Voice of Customer Benchmarking report.
You can identify areas for improvement and make data-driven decisions to enhance your business and customer experience.

benchmark data

Get a clear view of your overall customer satisfaction with Feedier’s Voice of Customer Benchmarking report. Benchmark your NPS, CSAT, or any specific KPI to instantly generate an intuitive report.

Compare multiple datasets and visualize them in graphs for an in-depth understanding of feedback.

Monitor the development of two data sets over time directly from the Feedier Benchmarking module.

Get full access to your Voice of Customer feedback data

With Feedier’s advanced reporting, you can get a comprehensive overview of all your feedback in one centralized report.
You can securely visualize and share the data that matters most to you.

  • Get a global view of your feedback based on locations with the Geographical report. Use locational context attributes to record feedback on the exact location of your participants.

  • Monitor and report on all your push campaigns (SMS and E-mail) and track the most important KPIs like open rate, click rate, and response rate.

  • Compare satisfaction and volume across multiple factors such as locations, departments, cohorts, and goods with the Correlation report.

  • Maintain ownership of feedback by department and user and track the progress made by each assigned user.

  • Gain valuable insights and make data-driven decisions to improve your business with Feedier’s Voice of Customer feedback reporting.

rapport campagne de feedback

Unlock the full potential of your Voice of Customer feedback
and improve your business’s performance.

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