Helping CX teams facilitate analysis, reporting speed and increase revenues 24/7
Real-time intelligence, extremely actionable and cost-effective.
Trusted by mid to large enterprises and public institutions alike.
CX analysis is manual,
repetitive and time-consuming
Transform Voice-of-Customerinto revenues
Bridge the gap between high level insights and operational excellence. Feedier helps your team turn detractors into promoters with extremely actionable insights that are directly available to the operational teams.
Customer Intelligence platform
It's expensive to cut through the noise.
Unlike expensive human processes, Feedier's AI Analyst manages the entire process, from analysis of thousands of customer feedback, to identifying anomalies and reporting.
Customer Intelligence Platform
Capitalize on your CRM investments.
Feedier enhances your CRM systems with CX metrics and text insights, accurately identifying promoters and detractors. This enables Marketing to target more effectively, Sales to secure more upsells, and Support to reduce churn.
Customer Intelligence Platform
Lead your organization's transformation
Gain a competitive edge by accelerating innovation with Feedier, enhancing your processes, products & services at an unmatched scale.
Centralize all VOC sources
Native Voice-of-Customer channels include: CSV files, online reviews (Google Reviews, Trustpilot), emails, API & more.
Enterprise Surveys
No data? No problem. Feedier provides an extensive survey module with all sharing channels (widget, email, SMS, link, QR code, etc.)
Built-in Connectors
Feedier provides built-in workflows to automate measurement, enrichment and CRM synchronization with 100+ solutions (including Salesforce).
Dashboards & Roles
Create dashboards for your operational teams with dedicated views and restricted access to their operational context.
Enterprise ready.
At Feedier, we create value-added partnerships with our clients that align data trust, industry expertise and positive ROI.
From zero to use case in days. Move past demos, get hands-on-keyboard, and push to production.
Feedier helps mid-size organizations, public organizations and subsidiaries of large organizations alike.
5m+
Feedback analyzed per year
4,70
Rated on Capterra
"I've been impressed by the amount of feedback we've collected using Feedier's Platform in a very short space of time! The Platform is super efficient and effortless to implement thanks to their dynamic team. It also makes analysis easier and improves the sharing of results with the whole team."
