Use Case - Ecommerce & Retail
Helping Ecommerce & retail companies transform faster
Accelerate transformation in Ecommerce and retail with Feedier. Our solutions provide real-time insights and actionable data to enhance customer experiences and drive growth.
Our solutions
Customer Intelligence empowers your team to transform existing customer data into a competitive advantage.
eCommerce Experience
Capture visitor feedback at key moments of their journey—during search, cart, post-purchase, refund, and more. Automatically identify improvement opportunities and issues at scale. Feedier integrates seamlessly with your Tag Manager system for quick integration and unified data.
Marketing Insights
Identify trends in your customer journeys like never before with Feedier. Our platform centralizes every record of customer feedback, connects it with your CRM solution, and identifies anomalies, trends, and opportunities. This ensures your marketing efforts are focused on the right customer segments.
Innovation
Ensure that every Proof of Concept (PoC) you run significantly impacts the customer experience with Feedier. Our agile platform allows you to measure customer experience during the PoC and quickly build reports to present results and CX impacts to your team.
Empower store managers
Feedier doesn't handle direct communication between your store teams and clients, but it provides an accurate, intelligent, and real-time view of their experience. Empower your store teams with regular reports that compile CX surveys, store reviews, and business insights.
Save your team
hundreds of hours per month
Why Feedier?
The voice of your customers, as a driver of sustainable growth
Take your team to the next level with Feedier