Feedier Pricing

Feedier is an AI-based Customer Intelligence platform helping businesses to fully understand their customers and transform rapidly, while enabling each team to take action to optimize retention, satisfaction and the overall customer experience.


The Standard plan comes with Feedier BX + Feedier NLP. Feedier BX is a solution for optimal listening to the Voice of the Customer throughout the customer journey.
With Feedier NLP you benefit from AI-based text analysis and a Language Model trained on your data for precise, actionable recommendations for improvement.

Pricing depends on the number of administrators and feedback.

Standard plan benefits :

Centralization of all your feedback data

Real-time text data processing and interpretation

Accurate, actionable AI-based recommendations


Pro plan provides Feedier BX + Feedier NLP + Feedier Connect. This will enable you to two-way correlate your business data and feedback data, providing you with enriched operational data for better decision-making.

Pricing depends on the number of administrators and feedback.

Pro plan benefits :

All the benefits of the Standard plan

Tailored integrations with your business tools (Salesforce, Hubspot, Cornerstone, etc.)

Operational data enrichment


With the Enterprise Plan, you can go much further in optimizing your Customer Intelligence and improving your Customer Experience.
With this plan, you’ll benefit from assistance and a dedicated Customer Success Manager and also, no longer be limited by feedback volumes or the number of users.

The Enterprise plan allows an unlimited number of administrators and feedback.

Enterprise plan benefits :

All the benefits from the Pro plan

Complete assistance in running your Customer Intelligence project.

Unlimited feedback and user quotas.

Measure and centralize customer data

Features / Services Standard Pro Enterprise
Centralization of all feedback sources ✔︎ ✔︎ ✔︎
Creation of interactive surveys (online/offline) ✔︎ ✔︎ ✔︎
Feedback history import via .csv file, .pdf file or API ✔︎ ✔︎ ✔︎
Webscrapping for automated import of online feedback and reviews ✔︎ ✔︎ ✔︎
SMS/Email push campaign creation ✔︎ ✔︎ ✔︎
Dynamic web widget creation ✔︎ ✔︎ ✔︎
Embed survey on website ✔︎ ✔︎ ✔︎
QR code creation for customer satisfaction surveys ✔︎ ✔︎ ✔︎
17+ different question types ✔︎ ✔︎ ✔︎

Intuitive data analysis

Features / Services Standard Pro Enterprise
Flexible dashboards ✔︎ ✔︎ ✔︎
Global activity reports ✔︎ ✔︎ ✔︎
SMS/Email campaign analytics ✔︎ ✔︎ ✔︎
Feedback Query Language (FQL) for precise, filtered search results ✔︎ ✔︎ ✔︎
Individual feedback reports ✔︎ ✔︎ ✔︎
Live PDF reports for sharing and collaboration ✔︎ ✔︎ ✔︎
Customized KPIs ✔︎ ✔︎ ✔︎
Feedback assignment reports ✔︎ ✔︎ ✔︎
Geographic reports ✔︎ ✔︎ ✔︎
AI-based summary of text feedback ✔︎ ✔︎ ✔︎
Text analysis reports based on Machine Learning ✔︎ ✔︎ ✔︎
Artificial Intelligence-based keyword topics ✔︎ ✔︎ ✔︎
Language Model (LM) trained on all data ✔︎ ✔︎ ✔︎
AI-based recommendations for improvement using the company’s own results ✔︎ ✔︎ ✔︎

Operational data management

Features / Services Standard Pro Enterprise
Native and basic integration with +9 business tools ✔︎ ✔︎ ✔︎
Customized, advanced integration with business tools   ✔︎ ✔︎
Feedback data sent to the business software used within the company   ✔︎ ✔︎
Feedback enriched with operational data   ✔︎ ✔︎

Administration and management tools

Features / Services Standard Pro Enterprise
Team and user management ✔︎ ✔︎ ✔︎
Custom CSS ✔︎ ✔︎ ✔︎
Flexible dashboards for teams and users ✔︎ ✔︎ ✔︎
Attribute management (metadata) ✔︎ ✔︎ ✔︎
View management by user ✔︎ ✔︎
White label ✔︎ ✔︎
Natural Language Processing custom configuration ✔︎ ✔︎
Customized integration setup ✔︎

Data security

Features / Services Standard Pro Enterprise
RGPD compliance ✔︎ ✔︎ ✔︎
Sensitive data management ✔︎ ✔︎ ✔︎
Host provider selection (SecNumCloud certified) ✔︎ ✔︎
SSO and SMTP support ✔︎


Features / Services Standard Pro Enterprise
Kick-off meeting ✔︎ ✔︎ ✔︎
Dashboard onboarding session ✔︎ ✔︎ ✔︎
Dedicated Customer Success Manager ✔︎ ✔︎
Monthly or quarterly follow-up ✔︎ ✔︎
Ongoing advice and expertise ✔︎

Experts that
lead you to success

Experts to
lead you to success

Scalability, Agility, and Availability are all united in one customer-focused success team with extensive experience in various industries and are always alongside your company, empowering you to make strategic decisions at every stage of your customer journey.