Privacy Policy

Preamble

Feedier Technologies, a simplified joint-stock company registered with the Lille Trade and Companies Register under number 838 930 071 with its registered office at 165 Avenue de Bretagne, 59000 LILLE (hereafter “Feedier“) operates a solution relating to Customer Intelligence Platform via its website dashboard.feedier.com (the “Services“). Moreover, Feedier is an Feedier Technologies registered trademark. 

Thank you for choosing to be part of our community at Feedier (“we”, “us” or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices in regard to your personal information, please contact us at [email protected].

When you visit our Site, https://feedier.com/, and use our Services, you trust us with your personal information. We take your privacy very seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or Services.

Feedier attaches particular importance to the respect for the privacy of the Users and of the confidentiality of their personal data and is thus committed to processing the data in compliance with the applicable laws and regulations, and in particular, Law No. 78-17 of 6 January 1978 relating to Information Technology, Data Files and Civil Liberties (hereafter referred to as the “Data Protection Act“), and Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereafter referred to as the “GDPR“).

This Privacy Policy applies to all information collected through our website (such as names, email addresses, phone numbers and attachments), when you make an inquiry through our website form, submit an employment application or access any other resources on our website.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

1. Definitions
2. Information we collect
3. Use of your information
4. Legal basis for processing your information
5. Disclosure of your information
6. Cookies and tracking technologies
7. International data transfers
8. Data retention
9. Information security
10. Your data protection rights
11. Changes to this Privacy Policy
12. Contact us

1. Definitions

• “Personal data” means any information relating to an identified or identifiable natural person, that is, a person who can be identified, directly or indirectly, by reference to an identification number or to one or more elements specific to that person.
• “Processing of personal data” means any operation or any set of operations relating to personal data, whatever the process used, and in particular the collection, recording, organization, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, as well as locking, erasure, or destruction.
• “Cookie” means a piece of information placed on the hard drive of Internet users by the server of the site they visit. It contains several pieces of data: the name of the server which installed it, an identifier in the form of a unique number, and possibly an expiry date. This information is sometimes stored on the computer in a simple text file that a server accesses to read and save pieces of information.
• “Data subject” means the person whose personal data is being processed.

2. Information we collect

We may collect information about you in a variety of ways. The information we may collect on the Site and through our Services includes:

• Personal Data: Personally identifiable information, such as your name, company name, address, email address, and telephone number, that you voluntarily give to us when you register with the Site or our Services.
• Account Information: Information related to your account, such as username, password, and other security-related information.
• Usage Data: Information about how you use our services, such as the features you use, the pages you visit, and the actions you take.
• Technical Data: Technical information about your device and internet connection, including your IP address, browser type, and operating system.
• Communication Data: Information contained in any communications between you and us, including emails, chat logs, and customer support messages.
• Cookies and Similar Technologies: Information collected via cookies and similar tracking technologies to enhance your experience and analyze usage.

3. Use of your information

We use personal information collected through our website for various business purposes described below. We process your personal information based on our legitimate business interests (“Business Purposes”), to enter into or perform a contract with you (“Contractual”), with your consent (“Consent”), and/or to comply with our legal obligations (“Legal Reasons”). For each purpose listed below, we specify the processing grounds we rely on.

We use the information we collect or receive:

• To provide, operate, and maintain our Services.
• To manage your account, including processing payments and delivering services.
• To communicate with you, including responding to your inquiries and sending administrative information.
• To send you marketing and promotional communications that may be of interest to you, in accordance with your preferences.
• To improve our services, by analyzing usage data and feedback.
• To comply with legal obligations and enforce our terms, conditions, and policies.
• To protect against and prevent fraud, unauthorized transactions, claims, and other liabilities.

4. Legal basis for processing your information

We process your personal data in compliance with the GDPR based on the following legal grounds:

• Consent: When you have given us clear consent to process your personal data for a specific purpose.
• Contract: When the processing is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract.
• Legal Obligation: When the processing is necessary for us to comply with the law.
• Legitimate Interests: When the processing is necessary for our legitimate interests, and your interests and fundamental rights do not override those interests.

5. Disclosure of your information

We may share your information in the following situations:

• Service Providers: This website includes links to third-party websites, plugins, and applications. By clicking on these links, you will connect with these third parties, who may collect or share data about you. We only share your information with the specified third parties listed below. Each category is provided to help you understand the purpose of our data collection and processing practices. If your data has been processed based on your consent, and you wish to withdraw it, please contact us.
  • Functionality and Infrastructure: WordPress, Cloudflare,  Axeptio, Polylang, Rank Math SEO, Hubspot.
  • Social Media Sharing and Advertising: Google Tag Manager, LinkedIn social plugins
• Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable laws, regulations, governmental requests, or judicial processes.
• Protection of Rights: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, or other illegal activities, and to protect the rights, property, and safety of our users or others.

6. Cookies and tracking technologies

We might employ cookies and comparable tracking technologies (such as web beacons and pixels) to access or store information. Your web browser might be configured by default to accept cookies. If you choose to disable or reject cookies, certain parts of this website may not function correctly or may become inaccessible. If you still want to disable cookies, please review your browser settings.

7. International data transfers

Your information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we will take all necessary measures to ensure that your data is treated securely and in accordance with this Privacy Policy and the GDPR.

8. Data retention

We retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. No purpose in this policy will require us keeping your personal information for longer than 5 years. When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymize it.

9. Information security

We use administrative, technical, and physical security measures to help protect your personal information.

While we have taken reasonable steps to secure the personal information you provide to us, no security measures are perfect or impenetrable.

10. Your data protection rights

Under the GDPR, you have the following rights:

• Access: You have the right to request a copy of the personal data we hold about you.
• Rectification: You have the right to request that we correct any inaccuracies in your personal data.
• Erasure: You have the right to request that we delete your personal data.
• Restriction: You have the right to request that we restrict the processing of your personal data.
• Portability: You have the right to request the transfer of your personal data to another controller.
• Objection: You have the right to object to the processing of your personal data where we are relying on legitimate interests as the legal basis.

To exercise any of these rights, please contact our Data Privacy Officer (DPO) at [email protected].

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any changes we make will be posted on this page with an updated revision date. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information. This privacy policy was last updated on 15th June 2024.

12. Contact us

If you have questions or comments about this Privacy Policy, please contact our Data Protection Officer (DPO) at:

Email: [email protected]
Address: FEEDIER TECHNOLOGIES
165 Avenue de Bretagne, 59000
LILLE FRANCE