Easily actionable Feedback intelligence. Owned by your team. Organized for you.
- Pricing based on number of Dashboard users
- Gamified survey builder
- Feedback data importer
- 6 channels (widget, emails, SMS, etc.)
- Custom fields
- Journey mapping
- Visual analytics
- Custom reports
- Text analysis
- Geo report
- Feedback assignment
- Actions automation
- Access management
- Custom API integration
- Team clusters
Your feedback security is a top priority at Feedier. They contain information that only you need to see, and we intend to keep it that way. Every day we ensure that our security is parallel with industry standards and compliance.
Feedier data centers (handled by Amazon AWS) are state of the art, utilizing innovative architectural and engineering approaches. Amazon has many years of experience in designing, constructing, and operating large-scale data centers. This experience has been applied to the AWS platform and infrastructure.
Feedier is fully committed to safeguarding data subject rights and ensuring accountability at all levels. Our team recognizes that protecting privacy requires a holistic security program and also provide several data center locations.
Data privacy & visibility
You own your data, and we never use it beyond the service we provide to you. You can always export it, transfer it via the API or tell us to delete it. Inside your account, you can use roles to limit data access with your users.
Web application security is evaluated by the development team in sync with the application release cycle. This vulnerability testing includes the use of commonly known web application security toolkits and scanners to identify application vulnerabilities before they are released into production.
System monitoring and alerting
At Feedier, the production application and underlying infrastructure components are monitored 24/7/365 days a year, by dedicated monitoring systems. Critical alerts generated by these systems are sent to 24/7/365 on-call DevOps team members and escalated appropriately to operations management.
Customer payment information
Feedier uses external secure third party payment processing (Stripe) and does not process, store, or transmit any payment card data.
(via personalized emails)
"I use Feedier to manage over 20 different forms that are sent automatically at the end of our events and partnership programs at Bpifrance Le Hub. Making every experience personalized, fast and easy to complete with Feedier."