Collect more and better feedbackat key moments
Better understand your customers and respond to their needs. Collect maximum feedback for a comprehensive view of their journey.
Trusted by mid to large enterprises and public institutions alike.
+200%
increase in feedback collected within 60 days
-66%
reduction in manual survey sending time
Automated Feedback Collection
Collect maximum feedback from customers at key moments of their journey with automated push SMS or email campaigns configured with Feedier’s CX survey solution. This proactive approach ensures you capture valuable insights at critical touchpoints.
Customized Campaigns for Better Response Rates
Customize your campaign with conditional questioning based on responses and automatic follow-up if no feedback is collected. This tailored approach improves response rates by ensuring questions are relevant and engaging, encouraging more customers to share their thoughts.
Enhanced Email Campaigns with Custom SMTP
Use custom SMTP to send email campaigns from your company’s domain name directly through Feedier and reach a larger audience. This integration enhances your campaign’s credibility and expands your reach, helping you gather more comprehensive feedback.
Effortlessly import feedbackwith CX survey solution
Automatically import customer feedback from various sources, such as Trustpilot and review websites, directly into the Feedier dashboard for real-time reports.
Connect your Google Business Account to Feedier and automate the process of importing all your Google reviews with sentiment analysis for accurate insights.
Seamless Widget Integration
Integrate the Feedier widget into your website easily using Google Tag Manager. This straightforward process ensures quick and hassle-free setup, allowing you to start collecting feedback without any technical difficulties.
Proactive Feedback Gathering
Collect feedback proactively at key moments of the end customer journey, triggered automatically without manual effort. This ensures you capture valuable insights when they matter most, enhancing the relevance and usefulness of the feedback you receive.
Mobile-Responsive Design for Higher Response Rates
Maximize response rates with the widget’s mobile-responsive design and intuitive user experience. The user-friendly interface encourages more customers to provide feedback, ensuring you gather comprehensive and actionable insights.
Enterprise ready.
At Feedier, we create value-added partnerships with our clients that align data trust, industry expertise and positive ROI.
