Collect Customer Feedback Uniquely
Feedier lets you get in touch with your customers directly through their email and your own CRM.
A complete report is built for any feedback so you can understand any customer in one click.
The rewards page let you access the list of distributed rewards so that you can get in touch directly.
Powerful analytic set for every feedback: device used, browser, time graph, answers, satisfaction...
If we are missing yours, no worry, email us the translation and it will be added within 14 days.
Stop Building Basic Surveys, Try a Feedback Carrier
Template & Bot Creation
Use pre-defined templates or our creation bot to get ready within a couple of minutes, no hassle.
Brand it Your Way
Customize the logo, main color, cover image to get a perfect match for your organization.
Make it yours by adding a custom domain, intro content, footer note and even change the language.
Automate Post-Event Form
Feedier lets you activate your carrier for a specific date range if needed, you are in control here.
Group Feedback Carriers
Create private and public Feedback Carriers (forms) groups to manage as many forms as you wish, in a neat and organized space.
Duplicate & Reset
Creating questions and making your form unique takes a lot of time to get the right result. Duplicate your work with ease to save that time.
Custom Fields Support
Identify any Feedback you receive by passing or asking for persona-information (a.k.a custom fields) to use Feedier as a data relay.
Visualize your changes directly from the Dashboard to make sure your form’s design like as awesome as your brand. Full control here.
Customizable Email Templates
Change and test within the Dashboard what email is being sent to your customer for any scenario. Easy.
Ask Meaningful and Segmented Questions
5 Flexible Types
Feedier currently supports short text, NPS score®, slider, select and long text flexible question types.
Display relevant questions to the right users based on how satisfied they are, Feedier does the matching.
Create extensive question flows based on the user's previous replies and a set of conditions you defined.
Bye old ugly forms. Beautiful animated design to create the best experience including gamification.
Segment Your Questions
Ask for Feedback from your customers the right way by segmenting your questions and using branching logic
13 Unique Question Types
Ask the right question with the right experience. Whatever data you need, you will find the correct question type to collect it with Feedier.
Reward Your Users for Their Feedback using
Voucher & Coupon
Give away coupons and vouchers to encourage future purchases while controlling the winning probability.
Send custom files such as exclusive content to your users along with the reward email they receive.
Whether it is a license key, a special invite or any kind of message, Feedier will send it for you.
Give away real money sent via Paypal by Feedier with a distribution limit and defined probability.
Distribute Amazon eGifts directly from the Feedier Dashboard, we buy them for you and distribute them automatically. Only Amazon.fr for now.
Reward your users with exclusive invitations that you can manage from Feedier. Whether it’s a party, factory tour or team meetup. Your call.
Engage with Your Customers: Build a Feedback Loop
Get 5-star Reviews
Display a 5-star review button only to satisfied and engaged users to any platform like Amazon, Booking...
Get More Followers
Display follow buttons on your favorite social networks at end of the feedback experience.
Get New Testimonials
Feedier detects happy users and can ask them to leave you a complete testimonial along with their email.
Get New Subscribers
Emails are needed for the reward process, use this opportunity to boost your newsletter list.
Get New Users
With the Referral engagement, you can ask happy customers to refer your product or service to their friends.
Redirect to the Right Place
Use the link engagement to redirect the user at the end of the Feedback to any place according to his global satisfaction.
Feedback Analysis the Right Way
Graphics such as: number of feedback entries, visits, best countries, average time, NPS...
Explore all your answers by looking for specific keywords and get all matching answers in a couple of sec.
Feedier builds for you a graph with the most relevant typed words per entries and satisfaction ratio.
Questions & Ratings
Exhaustive reports are available for every question or rating with direct access to all answers.
Tag any answer from any Feedback to group them by topic and share them easily in an all-in-one report.
Subscribe and Get Notified
Get weekly updates of your segments to avoid missing any Feedback that matters to your own criteria.
Excel Reports On the Go
Download Excel report of the filter's matching feedback entries in one click. With different formats and a complete overview of your data.
PDF Compact Report
Get an in-depth analysis of your Feedback's campaign performance and data in one single place. With charts, statistics and real answers.
Use Segments to Segment your Feedback Entries
Define as many segments as you wish to get a clear ready-to-use segmentation of your results.
Live Automatic Data
Automatically updated and constantly watching new feedback entries to segment them for you.
Determine what is working and where improvements can be made in order to improve your strategy.
Export the feedback entries matching your segments to .CSV or .JSON in one click.
Manage Your Team & Organization
Manage your team through different roles to get as many collaborators as needed working together.
Receive notifications about what's going on your Feedier account as well as detailed weekly reports.
Get clean professional invoices by setting up your Organization's details right in Feedier.
Feedier uses Stripe to ensure the most secure payment option and we do not save your card on our server.
Let third-party people access your Feedier dashboard with a restricted view-only role to see only what matters to them.
Get billed only when you use the product. Feedier plans can be stopped at any time with 0 extra cost.
Integrate Feedier with Your Own Environment
Top-notch documented JSON API to let your developer integrate Feedier with your own tools.
Build ZAPs with the Feedier triggers to do your own actions whenever you receive a feedback.
Receive a JSON payload to your own webhook URL whenever a feedback is received with all its details.
Ready and open to team-up with your team to provide custom reward, question type, access, API...
Automatically push targeted SMS texts and emails to collect Feedback right from our API. Custom content, at any time.
Get a list of all testimonials collected for your product and services from the Dashboard and from the API.
Integrate With Your Tools
Create a positive feedback loop and plug the feedback campaigns with your existing tools stack. No manual work, and a very agile process.