1. Stop building surveys and basic forms, try a Feedback carrier
Template & bot creation
Use pre-defined templates or our creation bot to get ready within a couple minutes, no hassle.
Brand it your way
Customize the logo, main color, cover image to get a perfect match for your organization.
Make it yours by adding a custom domain, intro content, footer note and even change the language.
Plan your campaign
Feedier lets you activate your carrier for a specific date range if needed, you are in control here.
2. Engage with your customers when it matters by sharing your Feedback Carrier
Send out customized emails to your own lists, we are using a 3rd party provider for a better deliverability.
Customized texts to phone numbers imported in Feedier or inserted manually. Works worldwide.
Insert a beautiful and discrete widget yet configurable to your site or web app to encourage feedback.
Automatically creates a printable PDF that you can ship along with your products to collect feedback.
3. Create beautiful meaningful questions
5 flexible types
Feedier currently supports short text, NPS score®, slider, select and long text flexible question types.
Display relevant questions to the right users based on how satisfied they are, Feedier does the matching.
Create extensive question flows based on the user's previous replies and a set of conditions you defined.
Bye old ugly forms. Beautiful animated design to create the best experience including gamification.
4. Reward your users the way you want with our reward manager
Voucher & coupon
Give away coupons and vouchers to encourage future purchases while controlling the winning probability.
Send custom files such as exclusive content to your users along with the reward email they receive.
Whether it is a license key, a special invite or any kind of message, Feedier will send it for you.
Give away real money sent via Paypal by Feedier with a distribution limit and defined probability.
5. Engage with your customers through targeted engagement
Get 5-star ratings
Display a 5-star rating button only to satisfied and engaged users to any platform like Amazon, Booking...
Get more followers
Display follow buttons on your favorite social networks at end of the feedback experience.
Get new testimonials
Feedier detects happy users and can ask them to leave you a complete testimonial along with their email.
Get new subscribers
Emails are needed for the reward process, use this opportunity to boost your newsletter list.
6. Treat every feedback uniquely
Feedier lets you get in touch with your customers directly through their email and your own CRM.
A complete report is built for any feedback so you can understand any customer in one click.
The rewards page let you access the list of distributed rewards so that you can get in touch directly.
Powerful analytic set for every feedback: device used, browser, time graph, answers, satisfaction...
7. Get more from your feedback entries
Graphics such as: number of feedback entries, visits, best countries, average time, NPS...
Explore all your answers by looking for specific keywords and get all matching answers in a couple of sec.
Feedier builds for you a graph with the most relevant typed words per entries and satisfaction ratio.
Questions & ratings
Exhaustive reports are available for every question or rating with direct access to all answers.
8. Use Dynamic filters to segment your feedback entries
Define as many dynamic filters as you wish to get a clear ready-to-use segmentation of your results.
Live automatic data
Automatically updated and constantly watching new feedback entries to segment them for you.
Determine what is working and where improvements can be made in order to improve your strategy.
Export the feedback entries matching your dynamic filters to .CSV or .JSON in one click.
9. Manage your team & organization
Manage your team through different roles to get as many collaborators as needed working together.
Receive notifications about what's going on your Feedier account as well as detailed weekly reports.
Get clean professional invoices by setting up your Organization's details right in Feedier.
Feedier uses Stripe to ensure the most secure payment option and we do not save your card on our server.
10. Integrate Feedier with your own environment
Top-notch documented JSON API to let your developer integrate Feedier with your own tools.
Build ZAPs with the Feedier triggers to do your own actions whenever you receive a feedback.
Receive a JSON payload to your own webhook URL whenever a feedback is received with all its details.
Ready and open to team-up with your team to provide custom reward, question type, access, API...
That's all? No, not even close.
Few more highlighted features you will find in Feedier and very likely enjoy.
- Feedier is available in: English, French, Spanish, Swedish, Portuguese, German, Italian, Hebrew, Romanian, Polish, Czech, Dutch, Greek, Croatian, Indonesian, Finnish, Russian, Danish...
- Feedier's in-site widget lets your customers give their feedback without having to leave your website. Every one stays on your side. You can even use an iframe to display it in the size you want.
- Feedier lets you automatically push targeted SMS texts and emails to collect Feedback right from our API. With custom content and at any time, anywhere in the world. Magic.
- Feedier gives you several roles to manage your team and access. Including a customer role with restricted access to only defined Feedback Carriers.
- Feedier supports custom fields. You can pass extra information like names or meta data that will be attached to the feedback. You can then apply custom sorting and segmentation, automatically.
- Feedier lets you completely customize your email campaigns: custom sender name, customer sender email, custom content and also lets you use your own SMTP settings.