1. Stop building surveys and basic forms, try a Feedback carrier

Template & bot creation

Use pre-defined templates or our creation bot to get ready within a couple minutes, no hassle.

Brand it your way

Customize the logo, main color, cover image to get a perfect match for your organization.

Customize it

Make it yours by adding a custom domain, intro content, footer note and even change the language.

Plan your campaign

Feedier lets you activate your carrier for a specific date range if needed, you are in control here.

2. Engage with your customers when it matters by sharing your Feedback Carrier

Email campaign

Send out customized emails to your own lists, we are using a 3rd party provider for a better deliverability.

Text campaign

Customized texts to phone numbers imported in Feedier or inserted manually. Works worldwide.

Embedded widget

Insert a beautiful and discrete widget yet configurable to your site or web app to encourage feedback.

Print material

Automatically creates a printable PDF that you can ship along with your products to collect feedback.

3. Create beautiful meaningful questions

5 flexible types

Feedier currently supports short text, NPS score®, slider, select and long text flexible question types.

Satisfaction filter

Display relevant questions to the right users based on how satisfied they are, Feedier does the matching.

Conditions support

Create extensive question flows based on the user's previous replies and a set of conditions you defined.

Eye catching

Bye old ugly forms. Beautiful animated design to create the best experience including gamification.

4. Reward your users the way you want with our reward manager

Voucher & coupon

Give away coupons and vouchers to encourage future purchases while controlling the winning probability.

Downloadable file

Send custom files such as exclusive content to your users along with the reward email they receive.

Custom message

Whether it is a license key, a special invite or any kind of message, Feedier will send it for you.

Money transfer

Give away real money sent via Paypal by Feedier with a distribution limit and defined probability.

5. Engage with your customers through targeted engagement

Get 5-star ratings

Display a 5-star rating button only to satisfied and engaged users to any platform like Amazon, Booking...

Get more followers

Display follow buttons on your favorite social networks at end of the feedback experience.

Get new testimonials

Feedier detects happy users and can ask them to leave you a complete testimonial along with their email.

Get new subscribers

Emails are needed for the reward process, use this opportunity to boost your newsletter list.

6. Treat every feedback uniquely

1-to-1 relationship

Feedier lets you get in touch with your customers directly through their email and your own CRM.

Individual report

A complete report is built for any feedback so you can understand any customer in one click.

Reward easily

The rewards page let you access the list of distributed rewards so that you can get in touch directly.

Individual analytic

Powerful analytic set for every feedback: device used, browser, time graph, answers, satisfaction...

7. Get more from your feedback entries

Complete analytical

Graphics such as: number of feedback entries, visits, best countries, average time, NPS...

Keyword explorer

Explore all your answers by looking for specific keywords and get all matching answers in a couple of sec.

Automatic insights

Feedier builds for you a graph with the most relevant typed words per entries and satisfaction ratio.

Questions & ratings

Exhaustive reports are available for every question or rating with direct access to all answers.

8. Use Dynamic filters to segment your feedback entries

Multiple filters

Define as many dynamic filters as you wish to get a clear ready-to-use segmentation of your results.

Live automatic data

Automatically updated and constantly watching new feedback entries to segment them for you.

Crossed data

Determine what is working and where improvements can be made in order to improve your strategy.

Export tool

Export the feedback entries matching your dynamic filters to .CSV or .JSON in one click.

9. Manage your team & organization

Roles management

Manage your team through different roles to get as many collaborators as needed working together.

Notifications

Receive notifications about what's going on your Feedier account as well as detailed weekly reports.

Organization settings

Get clean professional invoices by setting up your Organization's details right in Feedier.

Secure billing

Feedier uses Stripe to ensure the most secure payment option and we do not save your card on our server.

10. Integrate Feedier with your own environment

REST API

Top-notch documented JSON API to let your developer integrate Feedier with your own tools.

Zapier integration

Build ZAPs with the Feedier triggers to do your own actions whenever you receive a feedback.

Webhooks

Receive a JSON payload to your own webhook URL whenever a feedback is received with all its details.

Custom integrations

Ready and open to team-up with your team to provide custom reward, question type, access, API...

That's all? No, not even close.

Few more highlighted features you will find in Feedier and very likely enjoy.

  • Feedier is available in: English, French, Spanish, Swedish, Portuguese, German, Italian, Hebrew, Romanian, Polish, Czech, Dutch, Greek, Croatian, Indonesian, Finnish, Russian, Danish...
  • Feedier's in-site widget lets your customers give their feedback without having to leave your website. Every one stays on your side. You can even use an iframe to display it in the size you want.
  • Feedier lets you automatically push targeted SMS texts and emails to collect Feedback right from our API. With custom content and at any time, anywhere in the world. Magic.
  • Feedier gives you several roles to manage your team and access. Including a customer role with restricted access to only defined Feedback Carriers.
  • Feedier supports custom fields. You can pass extra information like names or meta data that will be attached to the feedback. You can then apply custom sorting and segmentation, automatically.
  • Feedier lets you completely customize your email campaigns: custom sender name, customer sender email, custom content and also lets you use your own SMTP settings.