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Drive Business Excellence with AI-Powered 24/7 Insights

360° vision of customer journeys

Advanced text analysis module

Automated action plans generation

Customer Intelligence Platform (CIP) that empowers medium, large, and public organizations to drive faster transformation by detecting, reporting, and resolving irritants 24/7 through AI-driven insights.

Users have already created 71,896 automated CX reports

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Trusted by mid to large enterprises and public institutions alike.

Transform Voice-of-Customer
into revenues

Bridge the gap between high level insights and operational excellence. Feedier helps your team turn detractors into promoters with extremely actionable insights that are directly available to the operational teams.

It's expensive to cut through the noise

Unlike expensive human processes, Feedier's AI Analyst manages the entire process, from analysis of thousands of customer feedback, to identifying anomalies and reporting.

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Capitalize on your CRM investments

Feedier enhances your CRM systems with CX metrics and text insights, accurately identifying promoters and detractors. This enables Marketing to target more effectively, Sales to secure more upsells, and Support to reduce churn.

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Lead your organization's transformation

Gain a competitive edge by accelerating innovation with Feedier, enhancing your processes, products & services at an unmatched scale.

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Centralize all VOC sources

Native Voice-of-Customer channels include: CSV files, online reviews (Google Reviews, Trustpilot), emails, API & more.

Enterprise Surveys

No data? No problem. Feedier provides an extensive survey module with all sharing channels (widget, email, SMS, link, QR code, etc.)

Built-in Connectors​

Feedier provides built-in workflows to automate measurement, enrichment and CRM synchronization with 100+ solutions (including Salesforce).

Dashboards & Roles

Create dashboards for your operational teams with dedicated views and restricted access to their operational context.

Enterprise ready.

At Feedier, we create value-added partnerships with our clients that align data trust, industry expertise and positive ROI.

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Security

Feedier is ISO 27001:2022 certified, as well as fully compliant with GDPR and CCPA.

Integrations

Out-of-the-box and configurable integrations that work with your systems, at no extra cost.

Support

Take advantage of dedicated customer success and technical support available from day one.

Make Customer Intelligence
your next Competitive Advantage