The latest update from Feedier, version 3.19.0, brings significant improvements to the platform’s reporting capabilities and text analysis tools. As part of our commitment to continuously refining the user experience, this release focuses on making customer feedback data more accessible, organized, and easier to analyze. In this blog post, we’ll walk through the key updates and how they elevate your experience with Feedier.
Elevating the Text Answers Table Experience
One of the standout features in this release is the overhaul of the Text Answers Table. This component is crucial for users who need to dive into customer feedback data and extract valuable insights. Previously, accessing full-length text responses was cumbersome due to truncated data in downloaded reports. The improvements introduced in 3.19.0 tackle these limitations head-on, offering a more refined and flexible text analysis process.
More Data, Fewer Rows: Making Feedback More Digestible
A key improvement in this update is the adjustment of the displayed rows within the text answers table. Instead of showing 10 rows at once, Feedier now displays 5 rows, allowing for a higher character limit per response. This change may seem minor, but it has a significant impact on how data is viewed, particularly when dealing with large volumes of customer feedback.
By reducing the number of rows, users can now see more meaningful chunks of text per response. This eliminates the need for additional clicks to view full answers, allowing for faster and more effective analysis. Users can now access longer portions of text at a glance, without having to open tooltips for truncated data.
Expanded Pagination and Character Limits
Despite reducing the number of rows per table, the overall data accessibility remains unchanged thanks to improved pagination. Feedier now displays 10 pages per component, preserving the ability to view up to 50 text answers at once. This new structure balances clarity and data visibility, giving users a more organized view of the feedback without compromising on content.
Moreover, the character limit for text responses has been significantly increased from 50 to 200 characters. This means you can see a fuller representation of the customer’s voice, making it easier to understand feedback without interruptions.
Customizing Reports: Introducing Checkbox Options for Flexibility
One of the most exciting additions in version 3.19.0 is the checkbox options that allow for further customization of reports. These new features empower users to tailor their reports according to their specific needs, giving them more control over how data is presented.
Sentiment Score Visibility Control
The introduction of a checkbox to hide or show the sentiment score column gives users the flexibility to focus on the data that matters most. By default, the sentiment score is visible, offering a quick gauge of the overall emotional tone of responses. However, users who prefer a cleaner view can now simply deselect the checkbox, allowing for a more focused analysis on the raw text data.
Hiding Text Questions for a Cleaner Look
Additionally, a second checkbox option allows users to hide text questions, expanding the text answers to take up more space on the report. When this option is enabled, the maximum length of each text answer is increased to 400 characters. This feature is particularly useful when you want to dive deeper into customer insights, as it removes distractions and places the emphasis squarely on the feedback itself.
Enhanced Report Building with Drag-and-Drop Improvements
For users who frequently create and customize large reports, the drag-and-drop improvements in this release will be a game changer. The 3.19.0 update introduces auto-scrolling when rearranging pages, making it far easier to organize long reports without breaking your workflow.
Auto-Scrolling for Seamless Navigation
Previously, rearranging pages in reports with more than 20 entries required manual scrolling, which could disrupt the flow of report-building. With the new auto-scrolling feature, you can now drag pages beyond the current view, and the page list will automatically scroll up or down, allowing for smooth reordering.
Improved Usability for Complex Reports
This feature is especially valuable for users handling large, multi-page reports. Now, you can move pages from the top to the bottom (or vice versa) without losing track of your progress. The page you are dragging remains “grabbed” throughout the process, ensuring clarity and precision in where you position each page.
Making Text Analysis Easier with Enhanced Search Functionality
In addition to report enhancements, the Text Analysis tool has received a major usability update. Previously, searching for specific words or phrases within text responses required applying filters, which could be time-consuming, especially when working with single-topic views. Feedier 3.19.0 introduces a more intuitive way to search text answers, allowing users to quickly pinpoint the information they need.
Direct Search for Faster Data Retrieval
A search input field has been added directly within the text response tables, streamlining the process of finding relevant data. Instead of navigating through filters, users can now type keywords or phrases directly into the search bar and retrieve results instantly. This feature saves time and improves the overall efficiency of the text analysis process, particularly when dealing with large datasets.
Conclusion: A Step Towards Smarter Insights
The Feedier 3.19.0 release brings a wealth of improvements that make reporting and text analysis more efficient, flexible, and user-friendly. From the upgraded text answers table to customizable checkbox options and seamless drag-and-drop functionality, this update enhances your ability to derive actionable insights from customer feedback. With the added search functionality in text analysis, users can now navigate their data with greater ease, making Feedier an even more powerful tool for customer intelligence.
As Feedier continues to evolve, we remain committed to enhancing the platform’s capabilities, making it easier for you to collect, analyze, and act on customer feedback. Stay tuned for more updates and improvements in the near future.
