Version 3.24 introduces major innovations to enhance feedback analysis and simplify data management. With the new Attributes tab, easily connect topics, sentiments, and key attributes for deeper contextual insights, while benefiting from an improved segmentation flow for smoother usage. Explore these new features in detail to make your analyses more precise and your decisions more effective.
Attribute correlation in Text Analysis: A new era of contextual insights
The Attributes tab revolutionizes how text analysis integrates with your data, connecting sentiment and topics with specific attributes for deeper insights.
Why this matters?
Understanding the context behind customer sentiment is critical for taking meaningful actions. Previously, linking feedback trends to their sources involved multiple steps. Now, this process is seamless and interactive.
Here the key features :
List view and bubble chart view
- The list view displays attributes and their values clearly, with a column showing how many feedback entries correspond to each value.
- The bubble chart view visually connects topics to their most related attributes, making patterns easier to spot at a glance.
Clear sentiment analysis and feedback distribution
- Sentiment is displayed as color-coded bars for positive, neutral, and negative feedback. Hovering over them reveals precise counts and percentages for added detail.
The 3-dot menu lets you act instantly:
- Go to live feed: Apply filters directly to explore specific topics or attributes in real time.
- Create reports or assignments: Quickly generate detailed reports or tasks based on your selections.
Use case: Imagine analyzing negative feedback about a specific product feature. With the Attributes Tab, you can isolate related comments, review associated sentiments, and assign tasks to your team, all within minutes.
Enhanced segmentation flow for filters: smarter, dynamic options
Feedier introduces significant enhancements to its filter functionality, making segment management more straightforward and adaptable to changing needs.
Segments are now displayed more clearly in the Filters Tab, with their titles prominently visible. Next to each segment, an action menu provides quick access to essential management options, allowing for a seamless user experience.
When you adjust a segment’s filters, an Updated State Indicator appears, signaling the change. You then have three options:
- Save as new segment: Retain the original segment while saving the modified version as a new one.
- Update existing segment: Apply the changes directly to the current segment, updating it system-wide.
- Revert changes: Return to the original settings without saving the modifications.
Example: Imagine focusing on feedback about “delivery issues” from dissatisfied customers. You can refine your filters and either save this as a new segment for future reference or update an existing one to keep your analysis consistent. Feedier simplifies this process, helping you adapt quickly to evolving data needs.
Conclusion
Version 3.24 of the Feedier platform is a major breakthrough for organizations looking to turn feedback into actionable insights. The integration of attribute correlations in text analysis and intelligent segmentation tools demonstrates our commitment to optimizing your workflows and outcomes.
Curious to see these features in action? Request a demo now.
