Recent posts
Diversity in Transportation: why more inclusive businesses perform better?
For some companies, inclusion and diversity are just the latest trends in human resources. For others, it’s a way of doing business. Focusing on inclusion […] More
3 Employee Experience Trends you need to know in 2021
The concept of employee experience has been emerging in the last couple of years. The employee experience involves all the time spent by an employee […] More
5 Team collaboration tools you need in 2021
Team collaboration is crucial when it comes to increasing productivity, creativity, and facilitating progress. However, finding the best tools to collaborate is not always simple, […] More
Diversity in Transportation: why more inclusive businesses perform better?
For some companies, inclusion and diversity are just the latest trends in human resources. For others, it’s a way of doing business. Focusing on inclusion […] More
Construction: Adapting to new challenges and how to anticipate your inhabitants’ satisfaction
Urbanization has been a growing phenomenon for several decades now, with more and more people living in cities, estimates show that by 2050, 70% of […] More
What is Customer churn and how to reduce your attrition rate?
All companies have more or less loyal customers and they also face the churn of some of them. This is not an end in itself […] More
ISO 9001: Customer satisfaction requirements to be certified
What is ISO 9001 ISO is the International Organization for Standardization. ISO 9001 is an international standard for Quality Management Systems (QMS) updated in 2015. […] More
Construction: Adapting to new challenges and how to anticipate your inhabitants’ satisfaction
Urbanization has been a growing phenomenon for several decades now, with more and more people living in cities, estimates show that by 2050, 70% of […] More
Correlation matrix: what is it and how does it work?
Understanding data can be complicated. Unlimited sets of numbers and words here and there that can be interpreted in unlimited ways. The best way to […] More
5 Team collaboration tools you need in 2021
Team collaboration is crucial when it comes to increasing productivity, creativity, and facilitating progress. However, finding the best tools to collaborate is not always simple, […] More
3 tips on how to make Product Manager’s job easier (with examples)
Product managers are responsible for the product planning and execution throughout the Product Lifecycle. They gather and prioritize product and user requirements, define the product […] More
Correlation matrix: what is it and how does it work?
Understanding data can be complicated. Unlimited sets of numbers and words here and there that can be interpreted in unlimited ways. The best way to […] More
How to improve customer satisfaction?
How can companies improve their customer satisfaction? While in small organizations it is relatively easy to track customer satisfaction, in larger companies, there are multiple […] More
How to get a better understanding of your survey data?
Creating a survey and receiving feedback from respondents is easy, analyzing and understanding the data is hard. Using a feedback tool can make your life […] More
3 tips to increase your survey response rate
Did you put a lot of time and effort into a survey that you sent to hundreds of people and only a few of them […] More
How to improve customer satisfaction?
How can companies improve their customer satisfaction? While in small organizations it is relatively easy to track customer satisfaction, in larger companies, there are multiple […] More