Recent posts
Employee experience in the age of humans and robots
Robots have an increasingly important place 20 years ago, they were just speculative concepts or imaginary beings in science fiction movies, both admired and feared […] More
10 Ways to Keep Your Remote Team Engaged
In general, working from home creates happier, more focused employees, but getting staff to that fulfilled stage isn’t an overnight process. In the same way […] More
How Voice of the Customer (VoC) can help rethink packaging practices
According to Statista in 2014, 43 billion packages were distributed worldwide. In 2019, this had more than doubled to 103 billion parcels. You can thus […] More
Employee experience in the age of humans and robots
Robots have an increasingly important place 20 years ago, they were just speculative concepts or imaginary beings in science fiction movies, both admired and feared […] More
Why Customer Success plays a vital role in Feedback collection
Having feedback from your clients is all well and good, but how do you start to organise the feedback for it to start to make […] More
How Voice of the Customer (VoC) can help rethink packaging practices
According to Statista in 2014, 43 billion packages were distributed worldwide. In 2019, this had more than doubled to 103 billion parcels. You can thus […] More
Construction: Adapting to new challenges and how to anticipate your inhabitants’ satisfaction
Urbanization has been a growing phenomenon for several decades now, with more and more people living in cities, estimates show that by 2050, 70% of […] More
Why Customer Success plays a vital role in Feedback collection
Having feedback from your clients is all well and good, but how do you start to organise the feedback for it to start to make […] More
Correlation matrix: what is it and how does it work?
Understanding data can be complicated. Unlimited sets of numbers and words here and there that can be interpreted in unlimited ways. The best way to […] More
5 Team collaboration tools you need in 2021
Team collaboration is crucial when it comes to increasing productivity, creativity, and facilitating progress. However, finding the best tools to collaborate is not always simple, […] More
3 tips on how to make Product Manager’s job easier (with examples)
Product managers are responsible for the product planning and execution throughout the Product Lifecycle. They gather and prioritize product and user requirements, define the product […] More
Correlation matrix: what is it and how does it work?
Understanding data can be complicated. Unlimited sets of numbers and words here and there that can be interpreted in unlimited ways. The best way to […] More
How to improve customer satisfaction?
How can companies improve their customer satisfaction? While in small organizations it is relatively easy to track customer satisfaction, in larger companies, there are multiple […] More
How to get a better understanding of your survey data?
Creating a survey and receiving feedback from respondents is easy, analyzing and understanding the data is hard. Using a feedback tool can make your life […] More
3 tips to increase your survey response rate
Did you put a lot of time and effort into a survey that you sent to hundreds of people and only a few of them […] More
How to improve customer satisfaction?
How can companies improve their customer satisfaction? While in small organizations it is relatively easy to track customer satisfaction, in larger companies, there are multiple […] More