Next generation feedback tool
Product adoption is one of the most important aspects of your customer success strategy.
Yet, being responsible for the user adoption strategy is one, if not the most, toughest assignment you can have.
Particularly in the SaaS world, where early users can jump from one product to another so easily and swiftly, we want to find a way to keep our new users and avoid the leaky bucket.
(more…)Why would you want to ask questions?
Let me tell you…
To demystify the unknown, and therefore, opening up an ocean of possibilities…
(more…)This year, the Feedier team had the amazing opportunity to attend SaaStock 2018 in Dublin, hosted in the RDS center.
Is it worth it though for bootstrapped companies to attend such event? What are the main upsides and downside of doing it?
I have broken all that down for you in this article.
(more…)A question always nags at people, and so does a SaaS survey question.
I hear it all the time. Particularly in the SaaS space when it comes to improving onboarding and conversions.
(more…)What is the single most important thing for your e-commerce business right now? What is that thing that needs to be your guideline for long-term success? It’s not the conversion rate, cart abandonment rate, adspend or any of those metrics.
It’s your customer.
(more…)We all know that part of the customer success tasks in software businesses requires putting together a thorough and dynamic knowledge base.
(more…)Engagement is essentially the thing that makes the world go round. Today, we want to discuss the power of gamification with three real-life examples.
(more…)With the power of data in our hands, most companies are leaning towards a data-driven approach. This means that A/B testing should be the main activity that drives decision-making. What is the most popular way to test in digital marketing, and how can you use it to drive better results in your campaigns?
(more…)Gamification is the buzzword today, it seems like we all have this in mind, and we do strongly believe in it here at Feedier.
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