3 Employee Experience Trends you need to know in 2021
The concept of employee experience has been emerging in the last couple of years. The employee experience involves all the time spent by an employee […] More
5 Team collaboration tools you need in 2021
Team collaboration is crucial when it comes to increasing productivity, creativity, and facilitating progress. However, finding the best tools to collaborate is not always simple, […] More
How to improve employee engagement in manufacturing companies
A recent study conducted by “TTi Global Research” which canvassed employees across 11 industry sectors, revealed that employees in the manufacturing industry showed the lowest […] More
3 Employee Experience Trends you need to know in 2021
The concept of employee experience has been emerging in the last couple of years. The employee experience involves all the time spent by an employee […] More
4 Best practices for post-sale Customer Experience (CX)
The best relationship with your customers is not built while selling to them, it is built in the post-sale phase. Unfortunately, most businesses do not […] More
What is Automation & what does it mean for CX and customer journeys?
Experts and analysts have been talking about the “customer era” for several years now, but companies have needed time to grasp this concept. Of course, […] More
How to personalize your customer experience strategy
A customer is someone who uses the advice or services of a professional or organization. Customers are important as they are the ones who keep […] More
4 Best practices for post-sale Customer Experience (CX)
The best relationship with your customers is not built while selling to them, it is built in the post-sale phase. Unfortunately, most businesses do not […] More
Correlation matrix: what is it and how does it work?
Understanding data can be complicated. Unlimited sets of numbers and words here and there that can be interpreted in unlimited ways. The best way to […] More
5 Team collaboration tools you need in 2021
Team collaboration is crucial when it comes to increasing productivity, creativity, and facilitating progress. However, finding the best tools to collaborate is not always simple, […] More
3 tips on how to make Product Manager’s job easier (with examples)
Product managers are responsible for the product planning and execution throughout the Product Lifecycle. They gather and prioritize product and user requirements, define the product […] More
Correlation matrix: what is it and how does it work?
Understanding data can be complicated. Unlimited sets of numbers and words here and there that can be interpreted in unlimited ways. The best way to […] More
How to improve customer satisfaction?
How can companies improve their customer satisfaction? While in small organizations it is relatively easy to track customer satisfaction, in larger companies, there are multiple […] More
How to get a better understanding of your survey data?
Creating a survey and receiving feedback from respondents is easy, analyzing and understanding the data is hard. Using a feedback tool can make your life […] More
3 tips to increase your survey response rate
Did you put a lot of time and effort into a survey that you sent to hundreds of people and only a few of them […] More
How to improve customer satisfaction?
How can companies improve their customer satisfaction? While in small organizations it is relatively easy to track customer satisfaction, in larger companies, there are multiple […] More