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How Content Marketing Can Improve Customer Experience
When you’re trying to grow your business, content marketing is an effective way to introduce yourself to new audiences and bring in customers. But the […] More
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A comprehensive guide to Customer Relations and how it boosts your ROI
What is Customer Relations? Customer relations covers the process businesses use to engage and form meaningful relationships with customers. It is a sum of every […] More
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Text analysis: the benefits of analyzing customer feedback
Businesses are struggling to keep up with the pace of change brought on by new technology. To begin with, these technologies can be a bit […] More
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4-day week: satisfied and more productive employees?
Well-being at work is a topic that is increasingly prone to change in the 21st century. Spreading your working time over a four-day week is […] More
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Employee Satisfaction: Definition and ways to improve
We often hear about ways to improve customer satisfaction, however employee satisfaction is just as important and arguable just as essential for a company. In […] More
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eNPS: All you need to know about the Employee Net Promoter Score
You may already be familiar with the NPS (Net Promoter Score) from our previous articles on this subject, to summarise: It is an indicator of […] More
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How Content Marketing Can Improve Customer Experience
When you’re trying to grow your business, content marketing is an effective way to introduce yourself to new audiences and bring in customers. But the […] More
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4-day week: satisfied and more productive employees?
Well-being at work is a topic that is increasingly prone to change in the 21st century. Spreading your working time over a four-day week is […] More
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The answer to improve your digital customer experience
Whether you are a B2B or B2B2C company, the end-customer experience is an important stake in the growth of your business. If these customers interact […] More
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Survey tools : The Ultimate Guide (All you need to know)
You are all familiar with the survey tools, but you are unable to explain in detail why they are essential, what they are used for, […] More
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How did Decathlon Activités increase its retention rate using Feedier?
Many companies today are focused on improving the retention of their app users. If you want your app to be a success, with thousands or […] More
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The answer to improve your digital customer experience
Whether you are a B2B or B2B2C company, the end-customer experience is an important stake in the growth of your business. If these customers interact […] More
