How to improve the eNPS?
The Customer Experience is more important than ever to the growth of a business. […]
Employee Satisfaction: Definition and ways to improve
We often hear about ways to improve customer satisfaction, however employee satisfaction is just […]
eNPS Employee Net Promoter Score – All you need to know
You may already be familiar with the NPS (Net Promoter Score) from our previous […]
How to improve your reporting of feedback collection: Finding the best results for your KPIs
Reporting, in general, refers to the activity that consists of producing and distributing activity reports in a specific […]
How to get a better understanding of your survey data?
Creating a survey and receiving feedback from respondents is easy, analyzing and understanding the data is hard.