How to improve customer retention for B2B companies
In a world of fierce competition, the ultimate difference between businesses that succeed and those that don’t is […]
How to ask for Customer Feedback? [+Templates]
Why would you want to ask for customer feedback?
You have delivered your best […]
How to use Feedback in compliance with GDPR
Businesses can sometimes be too self-centered and forget how important their customers’ feedback are. This can cause their clients […]
How to measure Customer Satisfaction?
Did you know 80 percent of companies believe they offer superior customer satisfaction, but only 8 percent of […]
Net Promoter Score Survey Explained
We hear it all the time, the Net Promoter Score Survey.
“What is your NPS score?”
Yes, one of the […]
Customer Feedback: definition, importance, and tools
This blog post is a comprehensive guide to Customer Feedback, covering everything you need to understand about customer feedback, customer […]