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cx challenges

The 5 Major Challenges of CX Teams

In an environment where customer expectations are evolving faster than ever, companies need to adapt to offer ever more fluid and personalized experiences. The pressure is intensifying for CX teams, who must not only meet
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Version 3.12.0: Text Analysis now more powerful than ever

Feedier’s latest update brings two distinct and significant improvements to your dashboard. These enhancements cover two key aspects of the platform: text analysis and overall dashboard navigation. Streamlined navigation. Optimized experience. The User Experience (UX)
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Version 3.10.0 – Eureka AI is live

What is Eureka AI? Eureka AI revolutionizes data management by integrating real-time feedback and business records from various sources. It ensures top-notch security through user access control, anonymization of names, and ISO 27001 certification. For