How to use Feedback in compliance with GDPR
Businesses can sometimes be too self-centered and forget how important their customers’ feedback are. This can cause their clients […]
How to measure Customer Satisfaction?
Did you know 80 percent of companies believe they offer superior customer satisfaction, but only 8 percent of […]
Net Promoter Score Survey Explained
We hear it all the time, the Net Promoter Score Survey.
“What is your NPS score?”
Yes, one of the […]
The importance of customer feedback in 2023
Businesses that do well need feedback to keep […]