Data Driven Product Innovation
Lost contact with your end-customers through a partner or distributor? Reconnect and turn your Feedback into innovation leverage. Market research and surveys will fail. Try Feedier.
Why Feedback?You operate in competitive markets
To be the leader in your market, you need to innovate. In order to innovate, you need to listen to your customers. Market research is no longer doing the trick: It's too slow and doesn't talk to your core customers. Surveys are too boring: No one answers, no one likes them and they're often outdated. With Feedier, collect meaningful day-to-day customer Feedback, engage your customers and map valuable insights like satisfaction in real time.
Feedier ImpactNew innovative way to collect quality feedback
Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms that participants enjoy. Be a leader, turn Feedback into growth leverage by making data-driven decisions to improve your products.
Reconnect and engage with product customers through interactive and gamified Feedback forms.
Measure real-time products satisfaction thanks to automated and personalized emails/SMS that drive more responses. Turn customers into brand-ambassadors.
Empower the Feedback you collect with contextual metadata like product attributes to turn Feedback data into segmented insights.
Tag ideas, assign and comment on Feedback data to turn the voice of your customers into direct actions.
ChannelsTurn the voice of your customers into daily data intelligence
Whether you are selling food, clothes, gym equipment or cars, use customized QR codes to receive daily Feedback. On the package, product or receipt, QR codes can be automatically generated and contain key information (product type, country, purchase date) which make the collected Feedback more valuable.
ConnectSave time and get daily insights automatically
Automate your workflows easily with Zapier and Feedier. Zapier automates actions between Feedier and your favorite applications, whether it is to automatically send Feedback emails/SMS, attach contextual metadata or synchronize your data.More connections
- TrelloGet your Feedback boards automatically filled up with fresh ideas from your customers.
- Monday.comGive your team daily insights from your customers synchronized Feedback data into your projects
- AsanaGenerate create new tasks when Feedback matching specific categories are received.
- ShopifyAutomatically send Feedback emails 5 days after the Shopify order has been received to get quality Feedback.
- MagentoSend Feedback emails 5 days after the Magento order has been received to get quality Feedback.
Vs SurveysSurveys are outdated and no longer doing the job, engagement is more important than ever.
- Create boring surveys
- Low response rate
- Long text questions
- Create dead-ends
- Non collaborative
- Endless data-analysis
- Manage creative interactive forms
- Best response rate with gamification
- Automated channels
- Interactive questions
- Engage people
- Team oriented (comments, owner...)
- Key insights and PDF reports with graphics