Feedier for a Digital Product Team

User feedback is vital to any product team, and we believe that automating the collection of feedback data has three main benefits: First, open a direct dialogue between your team and your users to test new ideas and features before investing time in their development. Second, increase retention and conversion rates by identifying specific barriers in your digital products.Third, help your team take ownership of the digital experience. Both designers and developers will feel more involved in the organization, leading to a more user-centric culture. Finally, take it to the next level by bringing users into the loop by integrating Feedier into your tools such as Monday.com or Product plan.

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Feedier for a Digital Product Team

Problems with a traditional digital product feedback tool

Typically, product management tools do not have a built-in user feedback tool. This is not a problem for a startup, since teams are easily in direct contact with users to get their feedback. However, when a company grows, it develops a certain operational complexity. At that point, it becomes difficult for product teams to ask for direct feedback from users.

This is where Feedier comes in. Seamlessly integrate our tool with Digital Product tools you use on a daily basis like Monday.com or SmartSuite. Ask for feedback from your users at key points in their journey, then correlate that data within your team to pinpoint areas for improvement.

Customer Journeys in Feedier Screenshot

Collect feedback throughout the user journey

Ask users for feedback at different points in the user journey by asking specific, personalized questions. Help your team map the entire user journey with accurate centralized information. Say goodbye to single-use feedback widgets and be proactive by using Feedier's JavaScript API to get feedback when it matters most without ruining the user experience.

Build precise cohorts

Bring in your data layer from your business tools (user ID, products used, date of enrollment, etc.) to automatically segment your evaluation data and better organize it. Give your team specific cohorts of feedback data that matter to them, so they can make an impact and act on it.

Cohorts in Feedier Screenshot
Alerts in Feedier Screenshot

Give ownership to teams with actionable feedback

Automatically assign feedback to the right team members by creating action automation in Feedier. Empower your teams with a live feed of user feedback that gives them the right data at the right time.

Resources from the Feedier blog

7 Effective Ways to Get User Feedback
7 Effective Ways to Get User Feedback

Discover 4 types of user feedback, and learn how to use the best ways to collect feedback from your users to increase your response rate [...]

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What is Customer churn and how to reduce your attrition rate?
What is Customer churn and how to reduce your attrition rate?

Customer churn is part of every company's business, find out what the factors are and how to improve your churn rate [...]

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