Client Feedback
Receive regular quality Feedback by asking the right questions to your clients through interactive forms. Create an adequate client experience thanks to the data collected through automated Feedback tools.
Client Feedback
B2BEngage your clients
Getting quality Feedback is a way for your business to directly engage clients at every stage of the service delivery. Give the right data to your teams to set the right marketing goals and business strategies with a client-centric mindset. Make clients satisfaction your new powerful argument to get your next deal.
Feedier Impact
New innovative way to collect quality feedbackFeedier is a Feedback management platform that lets you collect qualitative Feedback with highly engaging and gamified forms that the participants will love. Be a leader, turn Feedback into a growth leverage by making data-driven decisions to improve your clients' daily life.
Create gamified surveys
Reconnect and Engage with clients automatically when it matters most: sales, onboarding, service delivery...
Get real-time feedback
Get more responses with unique personalized messages and experiences that generate client loyalty thanks to regular engagement.
Automatically add context
Turn client Feedback into contextualized stories thanks to event automation, individual reports and connection with your CRM applications.
Make feedback actionable
Access to personalized PDF clients satisfaction reports with key graphics and insights that can be easily shared with your team and management.
Channels
Turn the voice of your clients into daily data intelligence
Connect Feedier with your services to automatically send the right customized email with the right form to the right client. Using Zapier or an integration from our team, Feedier can be integrated in complex workflows (onboarding, sales, service delivery).
Connect
Save time and get daily insights automaticallyAutomate your workflows easily with Zapier and Feedier. Zapier automates actions between Feedier and your favorite applications, whether it is to automatically send Feedback emails/SMS, attach contextual metadata or synchronize your data.
More connections
SalesforceSend automatic and personalized Feedback emails when a Salesforce lead record is updated and closed.
HubspotSend automatic and personalized Feedback emails when a Hubspot lead record is updated and closed.
FreshdeskAutomatically send Feedback emails with Feedier's engaging forms when a ticket is closed on Freshdesk.
IntercomSynchronize your Feedback data with your Intercom user directories. Taking customer success to a new level.
ZendeskAutomatically send Feedback emails with Feedier's engaging forms when a ticket is closed on Zendesk.
Feedier Resources
From the Feedier blog, everything about Feedback in one place.5 Ways B2B Companies Can Improve Customer Retention
In a world of fierce competition, the ultimate difference between businesses that succeed and those that don't is customer retention. The problem is that many companies drive customers away with poor customer retention initiatives or even [...]
Read moreHow to Collect Feedback After your Webinars
The goal of this tutorial is to collect valuable Feedback for online webinars and workshops. Collecting insights on how to improve your events but also engage with your participants. We will go through how to easily send a Feedier personalized [...]
Read moreImprove Your Project Management With Effective Feedback
It's hard to deny the value of feedback. As a leader, telling your staff constructively which areas of their performance can be improved is undoubtedly the most effective way to instill positive change. However, most people fear feedback and do [...]
Read moreAll feedback in one platform. Try it free!
A new innovative platform to engage better and make feedback a no-brainer.Survey tools
- Create boring surveys
- Low response rate
- Manual
- Long text questions
- Create dead-ends
- Non collaborative
- Endless data-analysis
feedback platform
- Manage interactive forms
- Best response rate with gamification
- Automated channels (in-app, emails, widget...)
- Interactive questions
- Engage people
- Team oriented (comments, owner...)
- Key insights and PDF reports with graphics
- Ready-to-use form template
- Video tutorials
- 14-day trial on any paid plan
Rated 4.78/5