Engage your clients
Receive regular quality Feedback that strengthen your client relationships through interactive forms. Take the voice of your clients to a whole new level with automated Feedback that engages when it matters most.
Why Feedback?Client success is a long term investment
Getting quality Feedback is a way for your business to directly engage clients after sales, onboarding, support, delivery... Making client satisfaction a new powerful argument to get your next deals but also engaging your teams to have a client-centric mindset. Whether it is to measure your team's performance or take satisfaction to a whole new level, voice of your clients matters.
Feedier ImpactNew innovative way to collect quality feedback
Feedier is a Feedback management platform to collect qualitative Feedback with highly engaging and gamified forms that participants enjoy. Be a leader, turn Feedback into growth leverage by making data-driven decisions to improve your clients' daily life.
Reconnect and Engage with clients automatically when it matters most: sales, onboarding, service delivery...
Get more responses with unique personalized messages and experiences that generate client loyalty thanks to regular engagement.
Turn client Feedback into contextualized stories thanks to event automation, individual reports and connection with your CRM applications.
Access to personalized PDF clients satisfaction reports with key graphics and insights that can be easily shared with your team and management.
ChannelsTurn the voice of your clients into daily data intelligence
Connect Feedier with your services to automatically send the right customized email with the right form to the right client. Using Zapier or an integration from our team, Feedier can be integrated in complex workflows (onboarding, sales, service delivery).
ConnectSave time and get daily insights automatically
Automate your workflows easily with Zapier and Feedier. Zapier automates actions between Feedier and your favorite applications, whether it is to automatically send Feedback emails/SMS, attach contextual metadata or synchronize your data.More connections
- SalesforceSend automatic and personalized Feedback emails when a Salesforce lead record is updated and closed.
- HubspotSend automatic and personalized Feedback emails when a Hubspot lead record is updated and closed.
- FreshdeskAutomatically send Feedback emails with Feedier's engaging forms when a ticket is closed on Freshdesk.
- IntercomSynchronize your Feedback data with your Intercom user directories. Taking customer success to a new level.
- ZendeskAutomatically send Feedback emails with Feedier's engaging forms when a ticket is closed on Zendesk.
Vs SurveysSurveys are outdated and no longer doing the job, engagement is more important than ever.
- Create boring surveys
- Low response rate
- Long text questions
- Create dead-ends
- Non collaborative
- Endless data-analysis
- Manage creative interactive forms
- Best response rate with gamification
- Automated channels
- Interactive questions
- Engage people
- Team oriented (comments, owner...)
- Key insights and PDF reports with graphics