Created in 2003 by Fred Reichheld in his article “The One Number You Need to Grow“, published in the prestigious Harvard Business Review, the Net Promoter Score (NPS) celebrated its 20th birthday last year. Today,
Over the last few months, our team has invested significant resources in improving one of the key modules of our platform: Reports. We are pleased to announce the latest version of the Reports module. This
While most companies focus heavily on new customer acquisition through different marketing channels to increase revenue, a more efficient way to drive growth for financial services is to reduce the detractor rate and therefore its
Feedier’s new platform update focuses on improving your experience with the interface. The goal is to create a seamless journey for you through the Customer Intelligence so that, ultimately, you can offer your end-customers the
