Making the customer’s experience a top priority starts with highlighting the issue to the appropriate decision-maker. While some members of your team may just be interested in the big picture of what your input means, others will want specific details to them and their organisation. Both of them need to start making wiser choices. One must consider size before making a decision.

Surprisingly, providing each team its own Key Performance Indicator greatly increases their potential to enhance the end-user experience and dominate their own space. On a broader scale, it’s an excellent tool for internal communication and benchmarking. Personalized notifications to stakeholders at every level may be triggered whenever the appropriate team members have access to the appropriate Dashboards, allowing for more transparency and better KPI performance.