Receive live feedback alerts from Feedier

Receive live feedback alerts from Feedier

With Feedier, you can measure your NPS automatically throughout the customer, employee or end-user journey.

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Erase non-action

Maintain a sharp focus on customer happiness from the ground up

Definitely, asking for opinions is beneficial. But if nothing is done, then what? Annual satisfaction surveys are now the norm for most businesses. The difficulty is that it is no longer sufficient in a world where every consumer, employee, and user wants to obtain a tailored connection with a business. Enable personalized actions and acquire deeper, more insightful data by soliciting input in real time.

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Maintain a sharp focus on
customer happiness from the ground up

Make the most of your technological resources

Making the customer’s experience a top priority starts with highlighting the issue to the appropriate decision-maker. While some members of your team may just be interested in the big picture of what your input means, others will want specific details to them and their organisation. Both of them need to start making wiser choices. One must consider size before making a decision.

Surprisingly, providing each team its own Key Performance Indicator greatly increases their potential to enhance the end-user experience and dominate their own space. On a broader scale, it’s an excellent tool for internal communication and benchmarking. Personalized notifications to stakeholders at every level may be triggered whenever the appropriate team members have access to the appropriate Dashboards, allowing for more transparency and better KPI performance.

Make the most of
your technological resources

Progress in real time
based on accurate insights

Once KPIs are being actively measured, it is crucial to be able to divide each KPI into subcategories based on relevant operational data.
Once you’ve decided how to divide up your operational data, it’s a breeze to compare results and look for areas where you can make enhancements by analyzing the feedback cohorts.

87%
Of the most used business cloud software have opened APIs to facilitate integrations

Our clients create human-centered experiences with Feedier

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Progress in real time
based on accurate insights

Continuous improvements with precise insights

Enhance the user experience considerably and gain deeper insights from the comments you receive (whether customer, employee, or the end-user). Your company’s long-term viability can benefit from the aggregate of these small tweaks.

Experience the future
of your end customer data with Feedier

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2M
Feedback analyzed every year

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Quarterly audited for full compliance and data security