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Playful feedback surveys builder
Intuitive campaign manager
Website, in-app
Text, tickets, reviews
Connects with business systems
Multiple touchpoints feedback
Organize feedback data per team
Visual automated feedback reporting
Real-time qualitative feedback insights
Custom mapping
Dedicated team dashboards
Real-time feedback feed
Segment feedback into stories
Close the loop
Live alerts to the right person
Account-specific satisfaction reports
Excellence across the journey
Built-in security & privacy
Collect direct and indirect feedback
Detect detractors and increase promoters
Collect, Analyze and Act
Improve at every touchpoint
Trigger automated emails and SMS
Link CRM & ERP Data
Measure and report experience KPIs
Give ownership across the teams