Engagement is essentially the thing that makes the world go round. Today, we want to discuss the power of gamification with three real-life examples.
With the power of data in our hands, most companies are leaning towards a data-driven approach. This means that A/B testing should be the main activity that drives decision-making. What is the most popular way to test in digital marketing, and how can you use it to drive better results in your campaigns?
Gamification is the buzzword today, it seems like we all have this in mind, and we do strongly believe in it here at Feedier.
Some of you asked us how we are different from the other feedback applications and NPS tools, and how you can get value from Feedier. Today, we want to give an overview of the key differences and explain what makes Feedier a good feedback tool.
This article has been written by Tarek Mehio, head of Business Development at EuroVPS, and community manager at GrowthMentor. He recalls his experience with Feedier, explains how it fits into their current workflow and help them create better customer feedback surveys.
Without further ado, let’s dive into our article. Enjoy 😄
Society Socks is a men’s monthly sock subscription with a social cause. With every pair of socks sold, another pair is donated to charity. Society Socks designs new and unique socks every month to provide its subscribers with new and exclusive socks on a monthly basis.
Having a customer feedback loop and listening to that feedback is a key business requirement, essential to the growth and sustainability of your business.
No-one likes to receive negative feedback, no-ones like to deal with unhappy customers, but like it or not, unfortunately, all businesses will encounter them from time-to-time.
Whether this feedback comes from your online feedback collection system, email, a negative review, a social media post, a phone call, or it’s reported through one of your team members, negative feedback needs to be treated seriously and carefully.
The thing that separates an average business from a great one, is how they respond to unhappy customers. In fact, with a good process in place, customer-focused businesses can often succeed in turning unhappy customers into raving fans.
Negative feedback can be stressful and hard to hear. Even the best of us tend to feeling dismal and down after receiving negative feedback.
In case of negative feedback, we don’t usually think logically. Instead, we often try to save our faces.
It seems that in the past few years every company that has an app or is looking into including one into their business strategy has only one word in mind – gamification. The competition for mobile user’s attention is high, and everyone is looking at gamification as the one quick and easy fix to improve their sales. A fact not at all surprising when we consider that the gamification market is expected to grow to $11.1 billion by 2020 (Markets and Markets).
In this article, I will go through some of the benefits of gamification, how we can use it to engage our customers and increase retention and finally give you a few good examples of apps that are using it.