How To 10X User Adoption With Customer Feedback

Product adoption is one of the most important aspects of your customer success strategy.

Yet, being responsible for the user adoption strategy is one, if not the most, toughest assignment you can have.

Particularly in the SaaS world, where early users can jump from one product to another so easily and swiftly, we want to find a way to keep our new users and avoid the leaky bucket.

6 SaaS Survey Questions To Gauge Your Customer Satisfaction

A question always nags at people, and so does a survey question. You don’t want to be asked random customer satisfaction survey questions, do you?

I hear it all the time. Particularly in the SaaS (Software as a Service) space when it comes to improving onboarding and conversions, how do we measure customer satisfaction?

What are some examples of a good SaaS customer satisfaction survey questions?