in , ,

3 Employee Experience Trends you need to know in 2021

The concept of employee experience has been emerging in the last couple of years. The employee experience involves all the time spent by an employee within the company. The experience offered by the company must as qualitative as the one offered to the organization’s customers.

All stages of the employee’s career path must be taken into account: job interviews, onboarding, integration, daily management, career development, and management, up to the employee’s departure.

A successful employee experience is beneficial for both the employee and the employer. The employee experience offered by a company is the embodiment of its values, culture, and employer brand. What happens on the inside is also reflected on the outside!

So let’s see what the Employee Experience trends are in 2021.

Employee Experience Trend #1

Remote work is here to stay

Ever since our lives have completely changed due to the pandemic of COVID-19, remote work has been highly recommended all over the world. You can learn more about Employee Experience in a post-covid world here.

One thing is sure, remote work is not going anywhere. In fact, HR leaders are developing programs to help remote workers seeking a greater sense of belonging; especially those individuals in an organization who live alone and rely on the sense of belonging at work.

Whether it’s one day or 7 days a week, your organization has to be ready for this to insure a great employee experience.

Employee Experience Trend #2

Employee Feedback is more important than ever

With everything that is going on in the world, checking up on employees is essesntial. At the end of the day, they are humans with feelings and emotions, and the pressure that the world is going through can affect them.

The best to know if they’re doing well is asking them!

You can use a Feedback Management Platform like Feedier to create interactive surveys for your employees and analyze the result to know what you can do better to improve the employee experience.

Employee Experience Trend #3

New workplace safety

While workplace safety has long been of big importance in industries such as manufacturing, it will become one of the most important behavioral objectives for business and HR leaders across all industries and fields.

Ensuring the health and safety of employees in a post-COVID workplace will require new policies and norms for many industries.

schedule a feedier demonstration

How can B2B2C companies improve their Customer Experience (CX)?

customer experience challenges for finance industries

Top 3 financial service industry CX challenges in 2021