User experience

Whether you are a B2B or B2B2C company, the end-customer experience is an important stake in the growth of your business. If these customers interact with your brand through a […] More

You are all familiar with the survey tools, but you are unable to explain in detail why they are essential, what they are used for, how to implement them, etc. […] More

Many companies today are focused to increase retention of their app users. If you want your app to be a success, with thousands or even hundreds of thousands of users, […] More

Understanding data can be complicated. Here comes the job of correlation matrix. Unlimited sets of numbers and words here and there that can be interpreted in unlimited ways. The best […] More

Did you put a lot of time and effort into a survey that you sent to hundreds of people and only a few of them replied? Trust me you’re not […] More

Medallia is an experience management platform that captures experience signals on a regular basis created in person, on calls and digital channels, over video and social media and IoT interactions. The […] More

Qualtrics is an experience management and survey tool that has become very popular lately thanks to its advanced features and complex data analysis abilities. With Qualtrics, companies can gather feedback […] More

Demographic survey questions allow you to segment your customers according to their age, gender, profession, level of education, etc.They are essential because they give you an idea about your respondents’ […] More

Negative Feedback is not the most pleasing thing to hear and we all wish that everything we do will be approved by our customers, it will not always be the […] More

Product managers are responsible for the product planning and execution throughout the Product Lifecycle. They gather and prioritize product and user requirements, define the product vision, and work closely with […] More

Surveys are crucial for all types of businesses as they help you gather data at specific touchpoints ( immediately after a sale, when a potential customer chooses to leave a […] More

In 2020, companies are very interested in knowing what their customers think about their products or services in order to make better business decisions. Survey research can be conducted in […] More