7 Effective Ways to Get User Feedback

In this customer-centric world, collecting user feedback is no longer a mere task in customer support team’s backlog. It is the fundamental criteria to grow your company by understanding what the user wants and acting upon it. Hence, the importance of user feedback cannot be undermined. Imagine, you put a plethora of resources and man-hours […]

Satisfaction Client + Ecommerce: La Formule Magique

“Pourquoi devrais-je m’intĂ©resser Ă  la satisfaction client?” Très bonne question. Vous ĂŞtes surement comme la plupart des e-commerçants, vous obtenez aux alentours de 10% de rĂ©ponses lorsque vous chercher Ă  obtenir des retours clients. Depuis de nombreuses annĂ©es, vous le savez, il est plus rentable de fidĂ©liser un client que de transformer un prospect en […]

Offering a Better Feedback Experience

We have shared our vision about why we think feedback must be done differently, and how we do it, but today, I’m excited to share with you something even bigger.  Our mission is simple: make the surveys less boring, more engaging and attractive for the end user.  The end goal?  Providing you with more feedback, […]

The Ultimate Tips For Market Research Survey

Whether are you starting a new business or launching a new product, competitive research for the market and customers is a must. If you don’t do any market research survey, then there is a huge chance for failure. Doing it can be very time-consuming, overwhelming, and exhausting. Which is why, today, we want to give […]