Feedier(IXM) Blog

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    • customer experience challenges for finance industries

      Top 3 financial service industry CX challenges in 2021

    • How can B2B2C companies improve their Customer Experience (CX)?

    • Text Analysis: what it is and how it works (with example)

    • Voice of the Customer (VoC) and Customer Experience (CX) explained

    • industries that need customer experience tool

      Top 3 industries that need to improve their CX

    • how to improve the customer satisfaction feedier

      How to improve customer satisfaction?

    • customer experience in a post-covid world

      Customer experience in a post-covid world

    • customer experience vs customer service

      Customer experience vs customer service

    • essentials customer experience management ressources

      9 Essential Customer Experience (CX) Resources

    • online shopping black friday experience

      Black Friday 2020: Online customer experience

    • What is a good nps score?

      What is a good NPS score?

    • create feedback loop

      Feedback Loop Definition & How to Create one

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    • Platform
      • Gamified Survey Builder
      • Multiple Touchpoints Feedback Automations
      • Journeys Mapping and Analytics
      • Visual Insights and Trends
      • Real-time Alerts and Assignements
      • Personalized Team Dashboards
    • Solutions
      • Direct/Indirect Feedback Collection
      • Net Promoter Score (NPS) Measurement
      • Voice of the Customer Management
      • Customer Journey Improvement
      • Event-based Feedback Collection
      • Correlation with CRM & ERP data
      • Real-time Satisfaction KPIs
      • Live Feedback Alerts
    • Resources
      • Blog
      • Glossary
      • User Documentation
      • API Documentation
    • Updates
    • Pricing
    • Start Free Trial