Business Experience

The gathering of feedback is very necessary in order to have a better understanding of the client’s journey. But is it enough to allow you to enhance the way that […] More

Today, experience serves as a foundation. It influences all global aspects of the company’s operations, including how customers purchase, how they connect with the brand, and so on. Following the […] More

The Voice of the Customer is an important part of both Business Experience (BX) and Customer Experience (CX). Listening to the customer is no longer a nice-to-have for businesses; it […] More

Business experience: What is it? A new model called “BX,” which stands for “Business of Experience,” is filling the gaps in classic customer experience methods. It places the consumer at […] More