Four Strategies to Improve Customer Service

There’s nothing worse for a customer than being excited about a purchase, only to have spent their hard-earned money on a product or service that wasn’t what they were expecting.  The icing on this disappointing cake? A customer service experience that makes them feel like the business never cared about them at all, and feelings […]

How To Ask For Customer Feedback? [+Templates]

Why would you want to ask for customer feedback? You have delivered your best to your products and services. I also don’t doubt your in-depth knowledge, which makes you more knowledgeable about your products than anyone else. Yet, do you know this in-depth knowledge is the ultimate blind-fold that makes you inefficient to improve? Unless […]

6 Tips To Get Customer Feedback

We hear it all the time that you need to get customer feedback. Yes. But how? How do you collect feedback? The value your company places on customer feedback is what will separate you from a good or great company. “Feedback is the Breakfast of Champions” – Ken Blanchard

The Importance of Customer Feedback With Examples

Asking about the importance of customer feedback is like talking about toothbrush without toothpaste. Yes. Customer feedback is an important aspect of running a business that often gets overlooked. With a primary vision in focus, it is easy to stray away from aligning your product offering with what your customers truly want. Resulting in an offering […]