Talent in every subject may be found in today’s workforce. At work, you’re looking for the greatest people. As a result, it is critical to strengthen your recruiting procedures in order to better serve your candidates.
Let’s define the candidate experience before we proceed to the 5 ways to improve candidate experience.
Defining Candidate Experience
A candidate’s “experience” with an employer throughout the hiring process is characterised as their “emotions, feelings, and experiences.”
This is precisely where you need to make improvements in order to provide the best candidate experience possible. In other words, let’s look at the seven or eight points of contact that make up the candidate experience and then see how we can optimise them.
1- The Job Offer
Hiring a new employee begins with a clear definition of the position and, therefore, an effective job description.
The advertising is definitely critical to your hiring procedure. There are a few things you need to keep in mind while you’re evaluating it. It’s important to create a balance between brevity and clarity in the job description so that candidates can see themselves in the position.
The following are examples of things to mention in a job posting:
A new employee will take on the role of be specific and steer away of fashionable names that might cause misunderstandings.
Based on the candidate’s search criteria, they should be informed of the alternatives they have for working from home or in the office.
- A business description: This should include the organization’s goals, values, and missions.
Candidates should be aware of the responsibilities of the position before to interview.
- Explain the advantages of working for your organisation to potential employees. (the development of abilities, the setting, the availability of equipment, and so on.)
- Candidate should identify with this ad’s requirements. In terms of abilities, they should be certain of what the company wants.
- When making an offer, it’s vital to list all the obligations that come with the job, since they might vary greatly from position to position.
- This is entirely up to the employer and might be anything from a modest hourly wage to a substantial salary. Your options include leaving it out of the ad, providing an estimate or discussing it during the interview.
Everything should be laid out in a way that is easy for the applicant to understand. They won’t apply if they aren’t clear about the job requirements when they read your job post.
2- Releasing your ad into the media
Your goal is to have a substantial portion of your network view and distribute your ad. As a result, you’ll be more likely to attract job seekers that are a great fit for your company culture.
There are a slew of websites dedicated just to posting job listings. Indeed is a well-known example. However, social media sites like Linkedin and other similar ones should not be ignored. This year, there are 830 million users and 58 million businesses on this social networking site.
It’s quite likely that one of the 830 million members is your next big find. To further enhance the candidate’s personal connection to your organisation, Linkedin enables you to produce an engaging post that may be shared by other workers. Applicant experience may be improved if the company and candidate engage an online conversation on LinkedIn throughout the hiring process.
Your website serves as a recruiting tool for prospective candidates. As a result, they will go to your website to learn more about it. Ideally, you should have a ‘career or employment’ page where you can keep track of all the opportunities that come your way.
Additionally, you may use these many mediums to promote your employer brand. Candidates are influenced by a variety of factors, including your company’s culture, employee experience, and the company’s public image.
3- Processing applications
It’s important to keep in mind that every application has an applicant behind it who has put in the time to do their homework. As a result, you’ll have to dedicate time to sorting through all of the submissions and responding to everyone who has gotten in touch with you, whether positively or negatively.
A poor candidate experience might occur even if you end up responding favourably to a candidate after a long period of time without any communication.
4- Perfect the interview
During the interview, the applicant is frequently under a lot of pressure to perform at his or her best. It’s not only him/her who needs to give it their all.
In addition, the employer must prepare the interview with specific, relevant questions. Consequently, the employer must ensure that the candidate is qualified to answer their questions. In other words, an employer shouldn’t exert any pressure on a job seeker at this point in time. If this happens, the candidate experience you’re seeking to optimise will be negatively impacted once again.
You’ve reached a crucial juncture in the hiring process. You may be on the lookout for someone who can both suit your wants and the needs of the business. Create a nice environment for the applicant so that they are more willing to share their knowledge of the industry with you.
5- Post Interview Experience
Do not, once again, abandon the applicant after the interview. Tell them right away that you’ll get back to them in a few days and that you appreciate their patience.
Waiting is the most agonising experience. What a tragedy it would be to lose out on talented people who had other possibilities before they waited for your late answer from you.
It’s also critical to improve your recruiting procedure. Candidate feedback is the best way for you to improve your recruiting process. Don’t be afraid to ask for the candidate’s opinion. The only way to enhance the applicant experience is to figure out where the problems are occurring.