Listen better.
Transform faster.
Transform faster.
Centralize, measure and transform all your feedback data into customer intelligence based on AI, enabling pain points identification and resolution.
Listen better.
Transform faster.
Centralize, measure and transform all your feedback data into customer intelligence based on AI, enabling pain points identification and resolution.
Actionable customer intelligence
and simplified feedback management
and simplified feedback management
- Limited usability: Established feedback management platforms are complex, limiting its user-friendliness and usability.
- Limited scope on feedback: Feedback-focused approach overlooks vital business data integration, limiting understanding of customer satisfaction and business performance.
- Context-limited and generic text analysis: Generic text analysis overlooks industry-specific context and fails to provide personalized insights for customers in different industries.
- Ease of use: Intuitive dashboard, allowing all users of every levels to to easily understand and analyze Customer Intelligence at its level.
- Feedback and Business Data Centralization: Bring together all feedback sources (surveys, reviews, email/sms, webscraping, etc.) and business data from CRMs (Salesforce, HubSpot, etc.) into one platform to have a complete view of your customers journey.
- Enable Customer Intelligence from Feedback & Business data: Correlation between business data and customer feedback. Analyses of all these data generate actionable insights and intelligible recommandations.
- Adaptive text analysis: With industry-specific and customer-focused NLP analysis, Feedier accurately interprets feedback and extracts valuable insights and actionable recommandations powered by Artificial Intelligence (AI).
We deploy end-to-end solutions
for understanding your customers
5M+
Feedback analyzed every year
Quarterly audited for full compliance and data security