Turn Experience excellence into a competitive advantage
Improving user experience is vital for any business. In the B2B world, it's no easy task. User journeys are complex, with multiple users (employees, clients, partners, users, etc.), multiple touch-points and multiple channels.
We are Feedier
Our platform is used to measure experience in complex user journeys. By far the most intuitive and flexible to use, it makes operational excellence a reality. Our clients are data-driven teams who value the voice of their users, never settle on their metrics, and are always on the lookout for progress.
We design the future of Experience management
Meet the modern Feedback Management technology that integrates all your feedback data, powerful analytics and Machine Learning technology to turn the voice of your customers, users, and employees into easy-to-understand visual insights that can be produced in seconds.
Goodbye boring surveys
Who likes to take a survey? No one. Before Feedier, they were boring, long and the user experience was terrible.With Feedier
- Most interactive surveys
- Every experience is short & personalized
- Feedback is available from any channel
Goodbye disconnected feedback
Why use dozens of survey tools that create disconnected Excel files and more silos in your company?With Feedier
- Unify all feedback in one place
- Manage feedback access and privacy
- Get a complete end-to-end data integration
Goodbye manual reporting
Spending long hours of analysis to uncover improvements is a pain that grows with the number of feedback received.With Feedier
- AI-powered text analysis
- Satisfaction monitoring (NPS, CSAT, etc.)
- Visual and personalized dashboards
Most companies get feedback but never act on it. Why? There is neither ownership nor incentives to act.With Feedier
- Automatically give ownership
- Trigger action workflows
- Get close-the-loop reports
Cutting edge software that delivers ROI in days, not years
Capture structured & unstructured feedback
Create highly interactive surveys that boost engagement and response rates and help you listen in the moments that matter most.
Tag & organize feedback data
Leverage Feedier's technology to relate directly feedback data to your business KPIs (sales, operations, etc.). Feedier helps save you countless hours of structuring feedback data manually.
Identify bad experiences
Data is complex and difficult to read. Feedier delivers intelligent reports that are simple to understand and share across the organization.
Act in the moment
Feedier delivers precise intelligence to the right team using their business day-to-day tools (CRM, Jira, Trello, etc.).